Lack of CBS

We have not had access to CBS programming for over three weeks.  This includes the NCAA March Madness games, 60 minutes, the Masters, and more. As we have paid to get this programming, I believe all affected customers should receive a rebate or a credit on their next bill.  When will this situation be resolved? Where is the communication with customers? What is the status? It is really enough to make us "cut the cord"!