Official Employee
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242 Messages
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired.
Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringing back this programming, but only with fair pricing, terms, and conditions for customers. I know unexpected changes to your TV lineup can be frustrating, and I apologize for any inconvenience.
For more information, visit https://www.xfinity.com/facts

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.






ksx
Visitor
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2 Messages
12 hours ago
Xfinity needs to settle their differences with scripts. Our association just extended their contract with you all. I have a half an ocean to go with hot wire or someone else. You are holding the customers hostage. Xfinity is a beast as far as I’m concerned, and this needs to be resolved. I am very, very, very unhappy with Xfinity and so is a majority of people that have your service. Think about it
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user_jl32yx
Visitor
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1 Message
11 hours ago
Please get WXYZ Channel 7 Detroit back on the air ASAP!
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user_jk7dhf
Contributor
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20 Messages
9 hours ago
Hi Xfinity Team,
I am writing to express my strong dissatisfaction with your decision not to renew your contract with Scripps.
As one of the most expensive cable providers, Xfinity continues to increase rates while simultaneously reducing the value of its offerings. As a customer, I have the ability to make choices based on my budget—whether to keep or drop certain channels. It is frustrating that this same flexibility does not appear to be considered in your negotiations with content providers.
At no point were customers consulted on whether we would be willing to absorb a reasonable increase to retain access to these channels. Instead, the decision was made unilaterally, resulting in the removal of what many consider standard broadcast programming—not niche or premium cable content.
If Xfinity is choosing not to carry these channels, then it is only fair that customer billing reflects that reduction in service. I should not be paying premium prices for a diminished channel lineup.
I am requesting:
I value transparency and fairness, and I hope Xfinity will take customer concerns seriously in both its pricing and programming decisions.
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user_gtvtjp
Visitor
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2 Messages
8 hours ago
I am not getting abc anymore. Why
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luckybaron
New Poster
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7 Messages
8 hours ago
Bring back channel 7 or start refunding $
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user_376dh9
Visitor
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1 Message
7 hours ago
My bill went up but my services/channels available went down. How does Xfinity reconcile that? Xfinity tries to argue that it allowed the Scripps programming to end because it didn't want to pass high costs off to customers. Then how do you explain the currently exorbitant price with less services? How much of a monthly refund will all of the Xfinity customers be receiving for the channel(s) that is unavailable. Xfinity is simply interested in how its own profits can be.
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user_cq3til
Visitor
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1 Message
7 hours ago
We cannot watch channel 7 news, World News, American Idol and several other shows, why can't this be worked out. This is regular TV, we are thinking of canceling Xfinity and switching to something else. First you canceled watching Tiger games, now regular TV. What's next.
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user_m7s2a5
Visitor
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6 Messages
4 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
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user_m7s2a5
Visitor
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6 Messages
4 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
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user_m7s2a5
Visitor
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6 Messages
4 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
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user_m7s2a5
Visitor
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6 Messages
4 hours ago
Apparently all of the news stations that I’m interested in are now gone. Is my bill going to be reduced moving forward? What’s an alternative to being able to watch the same shows that were on Scripps ? If you’re saving money by not offering those scripps services moving forward are our bills going to go down or if you are able to make a deal with them, how much is our bill going to go up?
13
user_3ulwm1
Visitor
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6 Messages
3 hours ago
What streaming apps will get my abc programming back??
36
user_bmze6i
Visitor
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2 Messages
3 hours ago
We have not had access to CBS programming for over three weeks. This includes the NCAA March Madness games, 60 minutes, the Masters, and more. As we have paid to get this programming, I believe all affected customers should receive a rebate or a credit on their next bill. When will this situation be resolved? Where is the communication with customers? What is the status? It is really enough to make us "cut the cord"!
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user_98a2bb
Visitor
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3 Messages
3 hours ago
Please resolve this contract issue with Scripts asap so that we can have access to CBS programming again.
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Volsgal
Visitor
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4 Messages
2 hours ago
I have been a customer since 1992 and have never experienced a loss of a channel. I feel like this is a ploy to be able to raise the cost. I pay close to $400 a month and have not seen a discount since losing CBS…what’s up with that. Either bring back CBS, lower the rate or be prepared to lose long time customers.
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