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Thursday, September 16th, 2021

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Xfinity Mobile pdf statement

I am trying to get a simple pdf statement of my Xfinity Mobile that will reflect my account #, phone #, data and minutes usages and all payments.  I have talked to 3 representatives, one said he has requested billing to set this up and I will get it via email.  Second rep said pdf statement is coming in my next billing cycle. Third rep said it is not possible (all I can do is print out what's on my account; problem with that is that it does not look official and does not contain all information so it is not acceptable for business expenses filing).

Xfinity Mobile markets itself as a legitimate mobile service provider and yet cannot give a basic must-have such as a real statement to its customers.  

Does Xfinity Mobile customer service actually read messages posted in this board?

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