Xfinity Community Forum

Internet going down lots

Why does my Internet go down at least 1 or 2 times a day and sometimes 4 or more. I've only had Xfinity a short time and at first it was good. I hope it gets better we in Albuquerque don't the best choices for Internet

U

Also, everything they've done to "fix" it hasn't worked. We've had two different techs come to the house, equipment has been replaced twice in the last three weeks, and we're still losing internet on a daily basis.

U

Internet going down lots

Why does my Internet go down at least 1 or 2 times a day and sometimes 4 or more. I've only had Xfinity a short time and at first it was good. I hope it gets better we in Albuquerque don't the best choices for Internet

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U

Internet going down lots

Why does my Internet go down at least 1 or 2 times a day and sometimes 4 or more. I've only had Xfinity a short time and at first it was good. I hope it gets better we in Albuquerque don't the best choices for Internet

U

Same thing has been happening to us in Houston, TX. Plus, customer service is horrible and it's [Edited: "Language"] near impossible to actually speak to an agent.

U

Horrible service

We've been losing internet on a daily basis for months. We've had two different technicians come out, replaced equipment twice, and it's still happening. Also, customer service is horrible. It's darn near impossible to talk to an agent. Now I'm trying to cancel service and I've been on hold for over

50

1

Horrible service

We've been losing internet on a daily basis for months. We've had two different technicians come out, replaced equipment twice, and it's still happening. Also, customer service is horrible. It's darn near impossible to talk to an agent. Now I'm trying to cancel service and I've been on hold for over

50

1