johnc4's profile

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6 Messages

Tuesday, February 9th, 2021 8:00 AM

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Does Flex require a separate box than the regular cable box?

Xfinity sure doesn't explain things well.  At first, I thought Flex and HBO Max were the same thing when I saw an icon for the latter and it took me to a page talking about the former!  And i got nowhere with the online chat agent.

 

All Flex looks like is what I get when I first click "Xfinity" on my cable box's remote and then navigate to "Apps"!

 

Somebody please set me straight! 🙂

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Accepted Solution

Retired Employee

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5.9K Messages

3 years ago

@johncrusso 

Thank you for posting your question here in the Xfinity Forum and we apologize for the confusion. Xfinity Flex is a streaming only television service that is available free of charge to any Xfinity Internet customer. Flex is only available if you do not currently subscribe to an Xfinity Television service. Feel free to review our Xfinity Forum Article about Xfinity Flex, it should provide you with all the information you will need. If needed, you can learn more and sign up for Xfinity Flex here

(edited)

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