New Poster
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2 Messages
tv randomly goes blank
So a couple of times an hour the tv will go blank and the audio will stop, for 1-5 seconds before kicking back in. The issue is not related to switching between channels, as it can happen many times well after a channel is changed. This happens on any and all chanels and with on demand content as well. We really only watch HD tv, and it is connected to my tv hdmi through our receiver. We moved homes but have the same cable box, receiver, etc. So we do not know what is going on or how to get it to stop?
MNtundraRET
Gold Problem Solver
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5.9K Messages
4 years ago
It sounds like the current cables in your home are not allowing a strong enough signal to reach the television. Your broadband speed may not be enough to to handle all devices be used at certain times. You most likely will need a tech. out to check signals received at your devices. You will be charged if the problem found is inside your home.
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kendramorein
New Poster
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2 Messages
4 years ago
I have the 300 Mbps internet, and according to the nighthawk that manages the internet my speeds are extremely fast. I can try a different hdmi cable, but I have not had a problem like this before.
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CCAndrew
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25.9K Messages
4 years ago
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