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XG1V4 box HDMI handshake problem

Frequent Visitor

Re: XG1V4 box HDMI handshake problem

I agree. Same with mine usually works fine for no more that three days.
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

It’s ok for a few days for me too. It happens after one of “daily” updates which doesn’t always happen. If tv is on during the update, no issue!
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

Another issue is the poor quality of 4K anyway. Eyes sparkle like zombies. Native 4K though smart tv apps don’t have that issue. It’s the box. They need to fix all of this.
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

I’ve never experienced that problem. My 4K is always perfect

Frequent Visitor

Re: XG1V4 box HDMI handshake problem

Others though have complained.
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

Yep, it’s awful. Just do a Netflix comparison between direct streaming and the X1 box and the difference is night and day. I’m paying top dollar for a subpar product. Kinda sad
Expert

Re: XG1V4 box HDMI handshake problem


@BrianHCM1 wrote:
Yep, it’s awful. Just do a Netflix comparison between direct streaming and the X1 box and the difference is night and day. I’m paying top dollar for a subpar product. Kinda sad

have you tried setting up your TV while watching netflix in 4k (brightness, contrast, gamma, sharpness, etc)? Netflix offers test patterns to assist in the calibration. The direct streaming does not require that calibration but probably should be checked using the Netflix test patterns.



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Regular Visitor

Re: XG1V4 box HDMI handshake problem

Stop using your ARC HDMI ports  go to the general HDMI ports and go to 2 clickers...use one to start the functions and the other to correct the TV and for the remainder of when the TV is on you are back to the Comcast clicker...rinse and repeat every time you turn on the TV.

Frequent Visitor

Re: XG1V4 box HDMI handshake problem

If I’m watching 4K streaming and Comcast 4K I would hope it would be the same quality. My tv is calibrated. What’s also interesting Comcast 4K Netflix just offers HDR where the streaming offers Dolby Atmos. Seems weak on Comcast’s part.

Silver Problem Solver

Re: XG1V4 box HDMI handshake problem


@BrianHCM1 wrote:

If I’m watching 4K streaming and Comcast 4K I would hope it would be the same quality. My tv is calibrated. What’s also interesting Comcast 4K Netflix just offers HDR where the streaming offers Dolby Atmos. Seems weak on Comcast’s part.


The only "Comcast 4k" content available now is with the Netflix app and you have to pay extra to 

Netflix for the access.

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Frequent Visitor

Re: XG1V4 box HDMI handshake problem

No clue what you are explaining. Would you be clearer.
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

I am paying for 4K Netflix, I upgraded my account when it popped up on the screen
Frequent Visitor

Re: XG1V4 box HDMI handshake problem

sorry, I was reponding to a different post

 

Frequent Visitor

Re: XG1V4 box HDMI handshake problem

for chicken321 - your post about 2 remotes

 

what are you talking about?   would you explain in more detail?  just dont understand at all what you are suggesting/doing.

Regular Visitor

Re: XG1V4 box HDMI handshake problem

I do not use my ARC HDMI.

 

 I plug my cable box into my Yamaha then plug my Yamaha into another HDMI port in my Samsung Q9.  My Comcast remote lights up the TV and turns on the receiver.  I then take the TV remote go to settings and switch the sound input from TV speakers to my Yamaha.  From there all control can be done with my cable remote. (Volume channel launch Netflix)

When I shut off the tv with the cable remote I need to do the whole process again next time I turn it on.