Why has the amber LED on my X1 DVR been on recently while watching TV?

11/11/19 I've been a Comcast/Xfinity user for 25 yrs, and up until a few days ago, have never had an amber light on my DVR box.  
When I called, they said it was "transmitting data".  Not sure why there is a need to have a light on to show this, I'm sure it's been transmitting data for the past 25 yrs.

Solution:  take a small piece of black duct tape and place it over the light.  It is very annoying.

I had the same issue and each time I called Xfinity, I was told data is transmitting.  Not sure why we need to see a light to know this?

My solution was to take a piece of black duct tape and paste it over the light.  
no more annoying light.

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@pmell20 wrote:

I had the same issue and each time I called Xfinity, I was told data is transmitting.  Not sure why we need to see a light to know this?

My solution was to take a piece of black duct tape and paste it over the light.  
no more annoying light.

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Apologies. This behavior is not intentional or expected. Our team has identified the issue and there is an upcoming update that will correct this errant behavior. Thanks for your patience.

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@Billh129 wrote:
Really that’s the Comcast employees answer. Replace the box for one without the light. There goes all your recordings on DVR

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Apologies. This behavior is not intentional or expected. Our team has identified the issue and there is an upcoming update that will correct this errant behavior. Thanks for your patience.

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@ComcastTeds wrote:

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@pmell20 wrote:

I had the same issue and each time I called Xfinity, I was told data is transmitting.  Not sure why we need to see a light to know this?

My solution was to take a piece of black duct tape and paste it over the light.  
no more annoying light.

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Apologies. This behavior is not intentional or expected. Our team has identified the issue and there is an upcoming update that will correct this errant behavior. Thanks for your patience.

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Hmmm - never had the problem until this morning - Googling it brought me here.

I hope the fix wasn't pushed last night because if it was, it appears they got it backwards 

Glad to hear you are working on a fix

No one else and Comcast had a clue that is was a real problem

Hope Comcast sends out an e-mail or something when the fix is released

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@ComcastTeds wrote:

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@Herbaldew wrote:

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@ComcastTeds wrote:

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@pmell20 wrote:

I had the same issue and each time I called Xfinity, I was told data is transmitting.  Not sure why we need to see a light to know this?

My solution was to take a piece of black duct tape and paste it over the light.  
no more annoying light.

---

Apologies. This behavior is not intentional or expected. Our team has identified the issue and there is an upcoming update that will correct this errant behavior. Thanks for your patience.

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Hmmm - never had the problem until this morning - Googling it brought me here.

 

I hope the fix wasn't pushed last night because if it was, it appears they got it backwards 

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Fix has not been rolled out yet. Thanks for your patience. 

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Woke up this morning, no more amber light.  Seems to be fixed.

Uh. No. It's still on.