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Pairing the XR15 remote with my Sony Sound Bar unpairs my LG TV

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Regular Visitor

Pairing the XR15 remote with my Sony Sound Bar unpairs my LG TV

 I've been through the XR15 factory reset and several different ways to pair the remote with my box, TV and soundbar.  I cannot get the soundbar and TV to pair together.  Every time I pair the soundbar the TV becomes unpaired and then I re-pair the TV and it unparis the soundbar.  

 

I've tried everything posted on the Xfinity site here : https://www.xfinity.com/support/remotes

 

and I've read through and tried everything posted in the forum below:

https://forums.xfinity.com/t5/X1/X15-Remote-won-t-pair-to-TV-and-Sound-Bar-at-the-same-time/td-p/313...

 

Please advise

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Expert

Re: Pairing the XR15 remote with my Sony Sound Bar unpairs my LG TV

The soundbar should connected to the television. Follow the directions found in the tv manual. Then when the tv is turned on, the soundbar will turn on too. The tv menu controls what speakers, headphones, etc. are being used for television.


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Regular Visitor

Re: Pairing the XR15 remote with my Sony Sound Bar unpairs my LG TV

Thanks for the reply.  Seem that my LG TV does pair with the Sony soundbar but the LG remote will only control the sound and not the power.  My end goal is to only need one remote.