New Poster
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2 Messages
How to upgrade remote to voice control and access features I supposedly already have
I recently moved and was very satisfied with my xfinity service, though too expensive. Since moving I no longer have a voice control remote. I believe I have HBO, but cannot figure how to access HBO Max, which I should have. Also cannot access On Demand for HBO. Also cannot figure how to use DVR. I can record but can't seem to view what I've recorded.
CCAndrew
Gold Problem Solver
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25.9K Messages
3 years ago
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CCDaryl
Problem Solver
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828 Messages
3 years ago
Thank you for reaching out to us in our Forums. I would like to thank you for continuing with us at your new location. I can review your account with you, and help you get the most out of your services. I can also send you out a voice remote.
Could you please send me a private message with your first and last name. To send me a private message, please click my name "ComcastDaryl" and then click "Send a message."
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MikeS54
New Poster
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2 Messages
3 years ago
Hi Daryl
My name is [edit: removed identifying information, per Forum Guidelines]
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dcfox
Contributor
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387 Messages
3 years ago
@MikeS54 To send him a private message click on is name at the top left then click send message at the top right of his profile page.
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