Hello, thanks for reaching out regarding the missing OnDemand content. I would be happy to look into this for you. Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”
Yes, must use Search - the request to have Season 2 folders created has gone unanswered.
202 in SD is still missing (purchase only), but here's hoping...
Hi! I'm sorry you are having this experience with missing OnDemand programming. I will be happy to what we can do. Can you please send me a PM with your first and last name so I may further assist you? To send a private message, please click my name "ComcastThomasF" then select "Send a Message" on the right side.
@ComcastThomasF , it is not necessary to review my account nor reset my set-top box. Snowpiercer 202 SD, free view, is missing from the Xfinity On Demand servers - all is well on my end.
Please update the Community and me regarding the ticket referenced by @ComcastAnna on Tuesday, February 16, 2021 to have the VOD Team consult with TNT and load the missing content. Part of the DMs from that day:
Please resubmit the request if needed. Your attention is appreciated.