New Poster
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7 Messages
X-1 DVR 4K
The box crashes every few says or so. I got a new box and it still crashes. My house was re wired by Comcast a couple of years ago to support nX-1. The box ha s been refreshed many time and it still crashed and has to be reset. I see many others having thios issue. It started after installing 4K DVR.
len71
New Poster
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7 Messages
5 years ago
Have had customer service on the phone and they did a remote reset which didnt work. They suggested a new box which I did. We have not had a tech come out.
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CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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len71
New Poster
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7 Messages
5 years ago
All of the other boxes on the house system continue to work after a crash except main BVR box
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