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Picking one up at a service center is best. You can make sure you are getting the correct type replacement. Also; you have a written record for your returned box.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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You may want a totally different box, those are ancient. Or try a new power supply
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Hello all, most if not all centers have been closed due to the pandemic but we can always ship the equipment to your home. For further assistance please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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