Community Forum

TV Box 1 - DEAD

Highlighted
New Poster

TV Box 1 - DEAD

My Motorola DCT700 will not power on.  I cannot watch tv.  HELP?!!! Can I get a replacement tv box sent to me??!!! Or pick one up locally???

Highlighted
Expert

Re: TV Box 1 - DEAD

Picking one up at a service center is best. You can make sure you are getting the correct type replacement. Also; you have a written record for your returned box.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Diamond Problem Solver

Re: TV Box 1 - DEAD

You may want a totally different box, those are ancient. Or try a new power supply

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!