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Old timer needs setup help

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New Poster

Old timer needs setup help

Boy I wish I were 10 again........

I need help in connecting this new fangled thing called an Xbox One S to my primary TV. My grandkids aren't here to help right now. I have a pretty simple setup. Xfinity box gets cable signal in, HDMI cable out to TV and that's it.

Now comes along the Xbox, I buy an Astro A50 wireless headset and try I to get things up and running. So this is what I did:

Cable in -> Xfinity box
Xfinity HDMI output -> Xbox One HDMI input
Xbox One HDMI output -> TV HDMI input
Xbox One optical output -> A50 Base station optical input
Xbox One USB output -> A50 Base station micro input

So now I fire everything up and bingo, Xbox comes on the TV, headset works great and all is fine. But now I want to watch TV so I turn off the Xbox consule and there is no Xfinity signal to the TV.

So I must be connecting something wrong. A little help from the experts would be appreciated. Thanks
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Problem Solver

Re: Old timer needs setup help


@donl1150 wrote:
Boy I wish I were 10 again........

I need help in connecting this new fangled thing called an Xbox One S to my primary TV. My grandkids aren't here to help right now. I have a pretty simple setup. Xfinity box gets cable signal in, HDMI cable out to TV and that's it.

Now comes along the Xbox, I buy an Astro A50 wireless headset and try I to get things up and running. So this is what I did:

Cable in -> Xfinity box
Xfinity HDMI output -> Xbox One HDMI input
Xbox One HDMI output -> TV HDMI input
Xbox One optical output -> A50 Base station optical input
Xbox One USB output -> A50 Base station micro input

So now I fire everything up and bingo, Xbox comes on the TV, headset works great and all is fine. But now I want to watch TV so I turn off the Xbox consule and there is no Xfinity signal to the TV.

So I must be connecting something wrong. A little help from the experts would be appreciated. Thanks

Have you contacted https://support.xbox.com/ ?  Maybe they can assist with what you need before someone responds here.

Joe V
(not a Comcast employee, just another paying customer)
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Expert

Re: Old timer needs setup help

Does this help?

https://www.youtube.com/watch?v=PiyYI6s50a4 


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Old timer needs setup help

As it turns out, all I needed to do was connect the xbox HDMI out to an open HDMI port on the TV.  There is an HDMI in port on the xbox that I thought needed to be used.  Apparently it CAN be used as an input from Xfinity but then you need to dig deep in the xbox settings to get that signal out to the TV via the out cable.