No Power to TV Box

TV box has NO POWER..I have tried everything and no light comes on...I have two tv boxes in my home and the other one is fine. I need to replace the PAFR06394984

Responses

Accepted Solution

MNtundraRET

Gold Problem Solver

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5.9K Messages

5 years ago

@lfunk08 wrote:

TV box has NO POWER..I have tried everything and no light comes on...I have two tv boxes in my home and the other one is fine. I need to replace the PAFR06394984

Have you checked the circuit breaker for that outlet?

If you are using a "power strip"; is it plugged in, turned on, or needing the reset button pushed?

If none of those ideas help, you need a new cable-box.

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lfunk08

New Poster

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2 Messages

5 years ago

I was sent a new DTA box and everything is working fine.
Thanks for your help

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U

user_26fc98

Visitor

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1 Message

4 years ago

How do I go about getting a new cable box. I live in Hazlet

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XfinityEmilyB

Official Employee

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2.1K Messages

Thank you for reaching out to our forum with your questions about getting a new box, @user_26fc98! What is the reason you're trying to replace it?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

Non-X1 Service

lfunk08

No Power to TV Box

MNtundraRET

lfunk08

user_26fc98

XfinityEmilyB

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