Have they checked your outside line yet?
Please update the rest of us on ANYTHING that helps!
Thank you. Many of us are in the same boat
Does this solution also work for the following issue: I recently upgraded my DVR box to the 4k version, and just today found that it has an auto-reboot that occurs every night. For the past couple of weeks, every morning when I turn on the TV (which is 1080p), the channel video is shoved off to the right. I can see the channel video, but it is just shoved off to the right, a little less than halfway across the screen, with a black area filling the remaining area on the left of the screen. If I change the channel, to any other channel, the picture resets and fills the screen like it's supposed to. But every morning, the same thing happens, and every morning, I have to change the channel just to make the picture fill the screen again. This has been extremely annoying!