What are Xfinity Wifi Hotspots and how to connect to them?
The Xfinity WiFi hotspot network provides millions of Xfinity hotspots throughout Comcast’s geographical footprint so you can always stay connected. These hotspots deliver fast, convenient WiFi access without any additional fees to customers who subscribe to our Performance Internet package or above. Performance Starter, Internet Essentials and Prepaid Instant TV customers have access to 40 hours of Xfinity WiFi hotspots every 30 days. (Find out your level of Xfinity service.)
For users who don't subscribe to Xfinity Mobile or to an eligible Xfinity Internet package, hourly, daily, weekly and monthly Xfinity WiFi On Demand Passes are available for purchase. Qualifying customers can register up to 20 WiFi-enabled devices with our automatic sign-in feature. This eliminates the need to sign in every time you're on-the-go.
**NOTE**: If you wish to turn on or off a hotspot broadcasting from your own residential Xfinity Gateway, here’s how to do it.
You can connect to Xfinity WiFi from any WiFi-enabled device such as a mobile computer, mobile phone or tablet and from other mobile devices, such as an iPod Touch, Kindle, Nook, etc. Devices without built-in browsers are currently not supported.
To automatically connect at Xfinity WiFi Hotspots and get the best possible experience, install the security profile on your device. To sign in manually when you are at a hotspot:
**Note**: Once you've signed in and registered your device, you may be prompted to install the Xfinity WiFi secure profile, which enables you to take advantage of enhanced security features at many hotspot locations. The installation process varies by operating system, so please follow the on-screen prompts.
Secure Xfinity WiFi Hotspots ("XFINITY") are now available at many outdoor locations and small businesses with additional locations always being added to the network. Once you have connected and authenticated at a secure hotspot, the data traveling over WiFi between the client device and the access point will be encrypted and secure.
In order to access the secure network, you must have a security profile on your device. For non-iOS devices, the profile is part of the Xfinity WiFi Hotspots app. View our FAQs for details.
Once you load the secure profile onto your device, it will automatically authenticate and connect to the secure SSID. Downloading the secure profile is required to connect to the XFINITY SSID automatically, but is optional for the xfinitywifi SSID.
Xfinity WiFi will disconnect you from the network after you have left the hotspot (typically after five minutes), or after a prolonged period of inactivity. However, once you have successfully signed in using a WiFi-enabled device, your device will be registered for Automatic Sign-In and you will not be required to provide your Xfinity username and password to connect to the Xfinity WiFi network using the same device. These measures are designed for your security and to ensure a better WiFi experience.
Automatic Sign-In is a feature that identifies devices that have successfully signed in to the Xfinity WiFi service previously, and allows these devices to connect to the network in the future without the need to sign in, as long as the account remains active and in good standing.
Similarly, your device will automatically authenticate and connect to secure Xfinity WiFi if you are using the Xfinity WiFi Hotspots app or if you have installed the secure profile on your device. If you change the password for the account being used to access secure Xfinity WiFi Hotspots, your secure profile will need to be re-installed.
Automatic Sign-In is not supported in the following scenarios:
To use Xfinity WiFi and Automatic Sign-In on multiple devices, you will have to sign in on each device to register them individually. To access the most up-to-date security features, the secure Xfinity WiFi profile must be installed on each device.