Above ground cable box that blocks driveway

[Dfhutchings]

I have one of the main neighborhood green cable boxes on my property. However; this box blocks part of my driveway. I am trying to see the process of having it burried. I called and Comcast sent a technicians to which he said he would submit a ticket to esclate the issue this was over a month ago, I've heard no response. Who handles these isssues? Please let me know.

[ComcastMorgan]

Hi there, Dfhutchings. Thanks for posting here in the community for support! We can definitely step in and help you out with getting this pedestal situation taken care of. To begin please send me a PM with your first and last name and we'll go from there. 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.