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Xfinity and CBS all access

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New Poster

Xfinity and CBS all access

I have Prime Video on my TV and already have some additional channels. Today I added CBS All Access. I cannot see all the shows. Some come up as restricted on this device...but I can watch on other devices. Any ideas onhow to correct this and remove the restriction?
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New Poster

CBS ALL ACCESS

will it be avaliable

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Valued Contributor

Re: CBS ALL ACCESS

CBS All Access is a streaming service, similar to, say, Hulu, so I don't think it will be available on Xfinity.

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Diamond Problem Solver

Re: CBS ALL ACCESS

Nothing has been announced but if you have Amazon Prime,and the X1platform it may be accessible from there

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Expert

Re: CBS ALL ACCESS

Be aware that you will have to pay a monthly fee to use that app.


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Valued Contributor

Re: CBS ALL ACCESS

CBS All Access is not offered on the X1 version of the Prime app.  It is only offered on the stand alone version, such as the version available on any smart TV or an Amazon device.

 

"However, HBO, Cinemax and CBS All Access have restricted their channels through Prime Video on Comcast X1 Xfinity devices. That’s because Amazon’s agreements with HBO and CBS disallow access to their programming through third-party providers."

 

This is a quote from an article about when Prime was first offered on the X1 back a couple months ago.....one would think that an official Comcast employee would know this.....

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New Poster

Re: CBS all access

Xfinity does not include CBS All Access, but if you want to watch it, you would need to get a ROKU or some other device and hook it to your tv to watch. Xfinity does allow 3rd party streaming as indicated by them having Netflix. It would be nice to see CBS All Access too. I have a feeling Xfinity will have the new Disney streaming service when it becomes available, therefore they should have CBS All Access too.

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Official Employee

Re: CBS all access

rns1016, thanks for your feedback about supporting CBS all access. At this time CBS All Access is not available with Comcast. We constantly working to provide our customers with the content they want at a fair price. I'll send your feedback to my leadership! If there are any updates to this we will be sure to update this post. 

 

Ken


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Re: CBS all access

Thank You, hopefully you can come to some agreement.



@CCKenF wrote:

rns1016, thanks for your feedback about supporting CBS all access. We constantly working to provide our customers with the content they want at a fair price. I'll send your feedback to my leadership! 

 

Ken


 

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Diamond Problem Solver

Re: CBS all access

@rns1016
If you have the X1 platform and an Amazon Prime account, you can access All Access through the Amazon Prime App(with a subscription)

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New Poster

Re: CBS all access

Andrew,

 

What about those of us without Amazon Prime? I do not want to pay for Amazon and CBS All access on top of that, which is what Amazon Prime does. The only workaround is ROKU.

 

Bob

 


@CCAndrew wrote:
@rns1016
If you have the X1 platform and an Amazon Prime account, you can access All Access through the Amazon Prime App(with a subscription)

 

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Diamond Problem Solver

Re: CBS all access

@rns1016
Unfortunately, I can only comment on what’s presently an option for you. The X1 platform added a huge amount of apps in the last year or so, but it takes 2 companies to come to an agreement. Never say never

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Re: CBS all access

I appreciate your responses!  However, it would be nice if you did not have to buy one service in order to buy another. CBS All Access has its own app and if I had a smart TV, I would use this. No way will I pay Amazon for a service I do not want or need.

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New Poster

Re: CBS ALL ACCESS

Was reading up on this topic and found this old thread.  As to the point it is a streaming service like Hulu I would add Netflix is a streaming service and  available as an app, my only conclusion is there must be some type of agreement in place or the lack of one.

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New Poster

Re: CBS all access

How do you know if you have X1 Infinity Comcast service and if you do how would access Amazon Prime to get to CBS all access (then cancel).

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Diamond Problem Solver

Re: CBS all access

What equipment do you have?

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Silver Problem Solver

CBS All Access app coming to X1 platform

ViacomCBS and Comcast have made an agreement that will make the CBS All Access app available on the X1 platform. Just like Netflix/Amazon/etc..., it will require it's own subscription.

https://deadline.com/2020/01/comcast-and-viacomcbs-set-carriage-renewal-adding-cbs-all-access-to-set...

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Valued Contributor

Re: CBS All Access app coming to X1 platform

Nice. I was just dreaming about this today. Any ETA? 


Tek
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Expert

Re: CBS All Access app coming to X1 platform


@Tek wrote:

Nice. I was just dreaming about this today. Any ETA? 


"later this year" is all that has been revealed so far.



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Flex box gets Hulu and CBS All Access, but not X 1

Sorry I renewed my contract about ten months ago. Why is the Flex box getting Hulu and already has CBS All Access, yet these aren't available on X1 box?
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Expert

Re: Flex box gets Hulu and CBS All Access, but not X 1


@MNBill wrote:
Sorry I renewed my contract about ten months ago. Why is the Flex box getting Hulu and already has CBS All Access, yet these aren't available on X1 box?

is your contract you are speaking of for X1 services or xfinity instant TV? (any x1 equipment in the home?)



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Contributor

Re: Flex box gets Hulu and CBS All Access, but not X 1

We have a triple play contract till next year (TV, internet and home security). X1 box. Just curious why the internet only subs get the Hulu app and those of us paying more don't get it on our X1 box.

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Expert

Re: Flex box gets Hulu and CBS All Access, but not X 1


@MNBill wrote:

We have a triple play contract till next year (TV, internet and home security). X1 box. Just curious why the internet only subs get the Hulu app and those of us paying more don't get it on our X1 box.


are you speaking of the flex app? you can access a subscription on Hulu on any device connected to the internet (smart phone/tablet, desk/laptop PC, Roku).



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Valued Contributor

Re: Flex box gets Hulu and CBS All Access, but not X 1

X1 boxes are getting CBS All Access later this year. Not sure on Hulu, but there is a sticky thread about Hulu in the forum. 

 

https://www.engadget.com/2020/01/09/cbs-all-access-comcast-xfinity-x1-flex/


Tek
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Diamond Problem Solver

Re: Xfinity and CBS all access

It’s possible CBS All Access is blocking access, that’s where your question should be routed. Comcast has no control over what’s being shown through Amazon Prime, it’s just giving access

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Contributor

Re: CBS all access

That is not totally true. SOME CBS All Access shows can be seen on primevideo but not all. Picard and Discovery can't be seen on my xfinity tv that I pay $200+ a month for the connection. C'mon guys, you can do better. It's becoming more and more tempting to just sign up for Hulu and Netflix and all the other channels of interest to me instead of paying for music channels, Spanish channels and other stuff I have no use for. 

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Diamond Problem Solver

Re: CBS all access

Again, those channels have to allow program access, their choice

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Contributor

Re: CBS all access

So, let me ask this. If I end my free trial of all access thru amazon prime, I could get all the shows on cbs all access on my tv thru xfinity? I should be able to get all channels on cbs all access app?

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Diamond Problem Solver

Re: CBS all access

There isn’t a CBS all access app yet

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Contributor

Re: CBS all access

Sorry to be dense here. CBS All Access can or cannot be watched on my Xfinity service?

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Diamond Problem Solver

Re: CBS all access

Yes through amazon, it doesn’t have its own app yet. Later this year

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