Problem Solver
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857 Messages
New Epix package?
Can someone please bring me up to date. I understand we are about to lose the Starz package and instead gain the Epix package. Can someone tell me when that change will take place. Also what are the numbers of the Epix channels? All I see is 885 Epix. Thanks.
Biggris1
New Poster
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4 Messages
6 years ago
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WindsurfMaui
Problem Solver
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857 Messages
6 years ago
There are 4 Epix channels 1871, 1873, 1874, 1875 but they are having trouble getting them set up properly in the TV guide in my area, Boston.
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WindsurfMaui
Problem Solver
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857 Messages
6 years ago
Does anyone in any part of the country have a TV guide where all 4 Epix channels are showing in their favorites together in one place in the TV guide and showing?
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WindsurfMaui
Problem Solver
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857 Messages
5 years ago
So is Comcast going to fix the Epix TV guide? Can we get the channels that are marked as favorites to show in the favorites line up at least? How do I get someone in Comcast to focus on this? Who do I have to complain to?
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Graboid
New Poster
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1 Message
5 years ago
Seems pretty useless to have 4 new channels and not be able to see what's playing on them in the guide, or in the app. Also, I have a Harmony remote and the new channels are not available to add to my favorites. Comcast has had plenty of time to correct this and are dragging their feet.
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WindsurfMaui
Problem Solver
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857 Messages
5 years ago
Thank you I agree completely. Who do I call or write to complain about this?
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eecon1
Contributor
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517 Messages
5 years ago
@WindsurfMaui As of Feb 12, 2020 there still are no "additional" HD Epix channels shown nor "accessible" for our DVR in the Portland, Oregon area. Anyone else still missing those new HD channels? What's the latest news?
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WindsurfMaui
Problem Solver
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857 Messages
5 years ago
None of the problems with the 4 EPIX channels has been fixed so far. And there is a problem with one STARZ channel Starzencore Black channel 1777 won't show up on my favorities list either. I think I will call in to Comcast tomorrow and see if I can get them to bump it up to tier 3 and see if that helps.
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eecon1
Contributor
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517 Messages
5 years ago
Thanks @WindsurfMaui ... I posted my own question about this EPIX mystery at:
https://forums.xfinity.com/t5/Customer-Service/Missing-the-3-New-EPIX-HD-Channels/td-p/3304144
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JMy1
Contributor
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92 Messages
5 years ago
At least you get the new epix channel here in michigan we have to pay 13 dollars for it i think. I have the premium tv package .
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