Regular Visitor
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4 Messages
Missing local radio stations from channel lineup
Today I discovered that local radio stations were no longer on my channel lineup. I live in Berkeley California and as recently as last Saturday had local FM stations on my channel list. However today they were gone. I contacted xfinity tech support and they said several people had reported this issue. I’m wondering how widespread this is and/or if anyone else has a solution. Thanks in advance.
NV_Chuck
New Poster
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1 Message
6 years ago
I fully agree. Time to look at cutting the cord. Now that we have Acorn, wifi, Netflix, and Amazon Prime, I am not seeing the value of $100 a month for Comcast.
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SFSailLady2
Contributor
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23 Messages
6 years ago
Well this is the last straw. Time to research how to cut the cord. Anyone know how to get local channels on TV besides an antennae ? Need that plus theNBA and ice skating - already have Hulu amazon Netflix etc.
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SFSailLady2
Contributor
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23 Messages
6 years ago
I live in San Francisco - not a small community so I am not sure I understand your response ? But thanks for trying.
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MNtundraRET
Gold Problem Solver
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5.9K Messages
6 years ago
It looks like you need a decent radio and outside radio antenna. You have to remember your situation was very unusual. The old company which was purchased by Comcast had the needed radio transmission equipment for this area. The equipment failed and will be hard to replace.
In most parts of the country small communities are taxed to pay for needed equipment in special cases like this.
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davidfred
Regular Visitor
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2 Messages
6 years ago
From Oakland Hills Area: We too are disheartened to discover the FM radio stations removal. Just one more rung in our decision latter to getting closer to dumping Comcast/Xfinity TV cable service altogether in favor of more streaming with new smart TVs, accerating the day we go rogue.
Best of luck to all fellow CX subsribers......
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castello2
Frequent Visitor
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9 Messages
6 years ago
It appears we have no way to get an answer from anyone in the know. I've just now after a few days of trying figured out how to read and respond to comments here. ugh. I'm trying to get att in cupertino but they have issues at my place so maybe next week. I'd be happy with an alternative internet at least
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SFSailLady2
Contributor
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23 Messages
6 years ago
Thank you. Great tip on TuneIn - using it and has the stations I care about the most
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MisterEd51
Problem Solver
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729 Messages
6 years ago
I use the TuneIn web site with my laptop. If you create a free account you can maintain a list of favorite channels. A lot of radio stations stream over the internet individually but I find using TuneIn more convenient.
I tried the IHeart radio app. I found it very sluggish and cumbersome even with my fast internet connection. Since it did not have the programming I wanted anyways I gave up on it and went back to TuneIn.
Note there are some local channels that are marginal at best for me to listen to over the air but come in great on TuneIn.
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MisterEd51
Problem Solver
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729 Messages
6 years ago
Glad you found it useful. Note you can search for a particular channel or a program. If you search for a program you get a list of channels that carry it. The only times it makes a difference what channel you choose is whether a paticular channel streams it live or not and if the channel broadcasts the program's entire time slot. It is nice to listen to some programs that are not even carried by any station that is close enough to tune in on a regular radio.
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Tiajo
Contributor
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29 Messages
6 years ago
Will give Tunein a try, but doesn't really solve my problem. I want to listen to the radio in my living room, not my office. Unless I buy a laptop for every room, I am doomed. The only fair solution is to bring back the digital FM on Comcast -- or any cable carrier that could offer it. Appreciate all the citizens who are out there fighting for what is right.
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danlmck
Frequent Visitor
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5 Messages
6 years ago
The loss of the FM stations is sad and frustrating.
It wouldn't be like having the stations in the channel lineup, but it would help if Comcast could pick up Tunein as an app. That would definitely be a "value added" feature! Tunein is indeed a great service for those of us that still appreciate what the radio (esp FM) has to offer.
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Tiajo
Contributor
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29 Messages
6 years ago
Wow. Am thoroughly impressed with TuneIn and will now seriously consider getting a laptop for the living room and cutting that Comcast cord. Not as convenient as turning on the telly and punching in 960 for KQED, but all the local stations I need are reachable through TuneIn. Thanks for the tip!
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Tiajo
Contributor
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29 Messages
6 years ago
That's a different reason than the one we have been getting; i.e., the FM system broke and they don't have the capability to fix it. The response you note is undoubtedly more truthful (as if we need any more stations to waste bandwidth). Thanks for your comment -- would be curious if anyone else on this forum has received this same response from corporate.
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JJinCA
New Poster
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2 Messages
6 years ago
Hello,
I wrote a letter to Comcast corporate offices about their decision to remove the FM radio stations from the channel line-up and I specifically requested to be contacted.
I was called and ultimately spoke to someone about this very annoying situation.
I also rcvd an email from that office.
She was told by the technical unit that the decision was made to free up band-width to allow them to load more content.
She also told me that they do log complaints that come to them online, in writing or on the phone.
If you are not up to writing a letter, please call to voice your unhapiness.
It is possible that if enough people complain about this issue that they will reconsider at year's end about the possibiity of offering the FM radio stations agin.
JJ
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MisterEd51
Problem Solver
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729 Messages
6 years ago
There are also TuneIn apps for Android and Apple and many other devices. See TuneIn Devices. You have more options than your laptop. I also have the TuneIn app on my Samsung S7 phone.
You can use TuneIn for free as long as you want but they will still try to get you to sign up for TuneIn Premium for $9.99/month. Don't select the 30-day trial or they will automatically charge you if you don't cancel before the trial is up.
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