Community Forum

Fox Sports 2

Regular Contributor

Re: Fox sports 2????

I'm thinking its a fake
Regular Contributor

Re: Fox sports 2????

What areas and cities? Please post your select areas.
Regular Contributor

Re: Fox sports 2????


@markdartj wrote:

@ComcastZach wrote:

Hello All -- We have started carrying FS2 in very select areas. We are continuing to work towards having this channel added in all areas. 


Is this real?  Or is this just another spin on what you have already done, honoring pre-existing contracts?  Why does this have to come at a glacial pace?  Just get it done!


I'll be pleasantly surprised if Comcast did "in fact" add FS2 to a market. I've a friend in the "Philadelphia Kremlin" & I'm led to believe that Comcast has not truly "added" FS2 to any market. He thinks that the only time FS2 has been added to a market is when Comcast aquires a "Legacy Contract" that ALREADY has FS2 in the lineup. 

 

This is why I asked for the exact market that FS2 was "added", so we can check with posters here that are in that market or know a subscriber in that market. Just a little "fact checking"?

Frequent Visitor

Re: Fox sports 2????

Not here in the Seattle viewing area.  Husband spoke to Comcast, they replied that they do not have a contract with FS2.  

Regular Contributor

Re: Fox sports 2????

The only Comcast customers that have FS2 are the people that had Fuel TV before it became FS2. The rest is more Comcast nonsense.
Frequent Visitor

Re: Fox sports 2????

We had Fuel.....  No FS2.

Regular Contributor

Re: Fox sports 2????

It is all probably a bone thrown to us in order to keep the unhappiness coralled.  I read over on the FB side of the debate that the Maryland area had FS2 "added" just a year ago.  Don't really know the poster, but I suspect it was a case of a legacy contractual obligation once again.  He also said it was added in a "Pemium Tier", not basic cable.  That goes against all the arguments that I have heard from Comcast and FOX.  Since I already pay for a "Premium Tier", I resent the fact that I don't get FS2  yet probably pay the same rate as he does.  I have never dealt with a more obtuse company.

Regular Contributor

Re: Fox sports 2????


@Kaptar wrote:

We had Fuel.....  No FS2.


Yes, we had it too, but it mysteriously dissapeared before the announcment of it's change to FS2.  

Frequent Visitor

Re: Fox sports 2????

I would like to believe Comcast but thewy have been beating around the bush on this for over two yraes now..

 

I'll believe it when I see it becayse the FCC has a hand in it too...   ALL "BS" as far as I'm concerned..............

New Poster

Re: Fox sports 2????

My Xfinity support page shows FS2 as available now on the Digital Preferred package. Curiously enough FS1 is not available with that package. It is only available with Digital Premier, which of course does not have FS2 included. I'm calling Xfinity tomorrow to clarify but for right now seems strange.

 

BTW, I'm in Michigan.

Regular Contributor

Re: Fox sports 2????

I'm thinking that since it looks like comcast will never give us FS2 and because of that, we're better off without having FS1 - when it comes to sports car racing at least.  (that's all I watch).  Last weekend, the annual 12 Hours at Sebring (Fl) was held.  True to form comcast aired approx. the 1st half of the race on FS1 then switched to FS2 which I don't  have.   This would be like showing the 1st 2 quarters of the Super Bowl then dropping the last 2!  I bet even obtuse comcast would listen to the uproar that would result!  I fear the sports car fans are just a too small group to get any rise out of comcast.  This forum obviously doesn't work.  I assume the only reason comcast created the forum was to give us a place to complain and they never had any intent of providing FS2.

Official Employee

Re: Fox sports 2????


@l_turn9 wrote:

I'm thinking that since it looks like comcast will never give us FS2 and because of that, we're better off without having FS1 - when it comes to sports car racing at least.  (that's all I watch).  Last weekend, the annual 12 Hours at Sebring (Fl) was held.  True to form comcast aired approx. the 1st half of the race on FS1 then switched to FS2 which I don't  have.   This would be like showing the 1st 2 quarters of the Super Bowl then dropping the last 2!  I bet even obtuse comcast would listen to the uproar that would result!  I fear the sports car fans are just a too small group to get any rise out of comcast.  This forum obviously doesn't work.  I assume the only reason comcast created the forum was to give us a place to complain and they never had any intent of providing FS2.


Apologies. To clarify, the programming switch and programming on Fox Sports 1 and Fox Sports 2 is done by Fox without any input or direction from Comcast. Apologies that Fox chose to make that programming switch mid-race.  

 

Apologies, we don't have any additional news to provide now around Fox Sports 2 being added to additional Comcast areas.  


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Regular Contributor

Re: Fox sports 2????


@ComcastTeds wrote:

@l_turn9 wrote:

I'm thinking that since it looks like comcast will never give us FS2 and because of that, we're better off without having FS1 - when it comes to sports car racing at least.  (that's all I watch).  Last weekend, the annual 12 Hours at Sebring (Fl) was held.  True to form comcast aired approx. the 1st half of the race on FS1 then switched to FS2 which I don't  have.   This would be like showing the 1st 2 quarters of the Super Bowl then dropping the last 2!  I bet even obtuse comcast would listen to the uproar that would result!  I fear the sports car fans are just a too small group to get any rise out of comcast.  This forum obviously doesn't work.  I assume the only reason comcast created the forum was to give us a place to complain and they never had any intent of providing FS2.


Apologies. To clarify, the programming switch and programming on Fox Sports 1 and Fox Sports 2 is done by Fox without any input or direction from Comcast. Apologies that Fox chose to make that programming switch mid-race.  

 

Apologies, we don't have any additional news to provide now around Fox Sports 2 being added to additional Comcast areas.  


Ok, I have to jump in here.  On the last page (pg 30), ComcastZach says you are adding Fox Sports 2 in some areas, with the intention of adding it to all areas.  Now you say "we don't have any additional news around FS2 being added to additional Comcast areas).  So who is telling the truth here?  You or Zach?  You have 31 pages of unhappy customers, yet "there are no plans.....yadda yadda yadda"  Do you really care about your customers or is it just marketing drivel?  Your apologies ring very hollow, TED.  This can all go away in a heartbeat.  All Comcast has to do is agree to the terms Fox has set forward, in the same way we have to agree to the terms you put forward.  It is high time that Comcast starts listening to it's customers, rather than trying to squeeze every last nickel and dime for profit.

A gentleman from Michigan said on Facebook that you have added FS2 in his area, to the premium tier.  That flies in the face of everything you've said.  So once again, who is lying?  You,  your colleague Zach, or both of you?  Don't you get tired of having to apologize all the time?  Just fix the problem.

Regular Contributor

Re: Fox sports 2????

I'll simply say to Ted & Zack:

 

Please respond to my question in message number 1503? It's not a very difficult question, in fact it's an easy question to answer.

 

Yes, that is message number "One Thousand Five Hundred Three" of 1530+ to date!!!!!

Official Employee

Re: Fox sports 2????


@TrackDay wrote:

My Xfinity support page shows FS2 as available now on the Digital Preferred package. Curiously enough FS1 is not available with that package. It is only available with Digital Premier, which of course does not have FS2 included. I'm calling Xfinity tomorrow to clarify but for right now seems strange.

 

BTW, I'm in Michigan.


Apologies for any confusion. I don't currently see Fox Sports 2 as an available channel on your lineup via our internal channel lineup tool. Fox Sports 2 is currently available in some locations.      


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Official Employee

Re: Fox sports 2????


@markdartj wrote:

@ComcastTeds wrote:

@l_turn9 wrote:

I'm thinking that since it looks like comcast will never give us FS2 and because of that, we're better off without having FS1 - when it comes to sports car racing at least.  (that's all I watch).  Last weekend, the annual 12 Hours at Sebring (Fl) was held.  True to form comcast aired approx. the 1st half of the race on FS1 then switched to FS2 which I don't  have.   This would be like showing the 1st 2 quarters of the Super Bowl then dropping the last 2!  I bet even obtuse comcast would listen to the uproar that would result!  I fear the sports car fans are just a too small group to get any rise out of comcast.  This forum obviously doesn't work.  I assume the only reason comcast created the forum was to give us a place to complain and they never had any intent of providing FS2.


Apologies. To clarify, the programming switch and programming on Fox Sports 1 and Fox Sports 2 is done by Fox without any input or direction from Comcast. Apologies that Fox chose to make that programming switch mid-race.  

 

Apologies, we don't have any additional news to provide now around Fox Sports 2 being added to additional Comcast areas.  


Ok, I have to jump in here.  On the last page (pg 30), ComcastZach says you are adding Fox Sports 2 in some areas, with the intention of adding it to all areas.  Now you say "we don't have any additional news around FS2 being added to additional Comcast areas).  So who is telling the truth here?  You or Zach?  You have 31 pages of unhappy customers, yet "there are no plans.....yadda yadda yadda"  Do you really care about your customers or is it just marketing drivel?  Your apologies ring very hollow, TED.  This can all go away in a heartbeat.  All Comcast has to do is agree to the terms Fox has set forward, in the same way we have to agree to the terms you put forward.  It is high time that Comcast starts listening to it's customers, rather than trying to squeeze every last nickel and dime for profit.

A gentleman from Michigan said on Facebook that you have added FS2 in his area, to the premium tier.  That flies in the face of everything you've said.  So once again, who is lying?  You,  your colleague Zach, or both of you?  Don't you get tired of having to apologize all the time?  Just fix the problem.


I believe what Zach was saying is that we have added Fox Sports 2 in areas where Fuel TV was previously offered. That is not new news. 

 

We are not currently in agreement with the terms that Fox has offered. Unfortunately, the issue and negotiations go a bit deeper than a single channel. 


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Frequent Visitor

Re: Fox sports 2????

What about those of us that had Fuel TV are paying the highest amount known to man and are not getting FS2?  Tired of this!

Highlighted
Regular Contributor

Re: Fox sports 2????

So, answer me this, TED, If you are in compliance with the terms that Fox has offered you, why don't you tell us what the sticking points are?  In that way, you can harness all the unhappiness that your customers feel and we can put pressure on FOX.  Why all the opacity?  Give us information. The way your corporation is behaving is doing your customers, those who ultimately hire you to bring wanted services into our homes, a great disservice.  You are constantly telling us "It has to make sense for all the parties involved", yet I don't recall ever being asked what I would prefer.  Are we not your most important "party"? SIne qua non? We have made our preferences quite clear, yet COMCAST has chosen to ignore them.  Like I have told you before, if there were a choice of alternative service where I live, I would jump on it in a heartbeat.  So in order to watch what I want to watch, I have to pay you for hundreds of channels I will never see, much less spend time watching them. Nobody from COMCAST has ever asked me: "Would you still want FS2 if we had to raise your rates?"  In fact, you are the only party in this thread who has stated anything about rates going up.  Most of us wouldn't care about the rates going up as long as we are able to watch what we want.  In fact, I think we expect that as an inevitablility. So why is COMCAST alway ranked last in customer satisfaction?  BECAUSE YOU DO NOT LISTEN TO YOUR CUSTOMERS.  Your whole "Comcast Cares" campaign is a joke.  Just more marketing drivel.

New Poster

Re: Fox sports 2????

I have an update on FS2 in Michigan. It is a mistake on the channel guide on xfinity. I called and the customer service agent confirmed. Like many of you I really want FS2 and am very disappointed this is still an impass between the 2 companies. It takes 2 to tango and what I see is 2 companies who are not putting their customers first.
Official Employee

Re: Fox sports 2????


@markdartj wrote:

So, answer me this, TED, If you are in compliance with the terms that Fox has offered you, why don't you tell us what the sticking points are?  In that way, you can harness all the unhappiness that your customers feel and we can put pressure on FOX.  Why all the opacity?  Give us information. The way your corporation is behaving is doing your customers, those who ultimately hire you to bring wanted services into our homes, a great disservice.  You are constantly telling us "It has to make sense for all the parties involved", yet I don't recall ever being asked what I would prefer.  Are we not your most important "party"? SIne qua non? We have made our preferences quite clear, yet COMCAST has chosen to ignore them.  Like I have told you before, if there were a choice of alternative service where I live, I would jump on it in a heartbeat.  So in order to watch what I want to watch, I have to pay you for hundreds of channels I will never see, much less spend time watching them. Nobody from COMCAST has ever asked me: "Would you still want FS2 if we had to raise your rates?"  In fact, you are the only party in this thread who has stated anything about rates going up.  Most of us wouldn't care about the rates going up as long as we are able to watch what we want.  In fact, I think we expect that as an inevitablility. So why is COMCAST alway ranked last in customer satisfaction?  BECAUSE YOU DO NOT LISTEN TO YOUR CUSTOMERS.  Your whole "Comcast Cares" campaign is a joke.  Just more marketing drivel.


I imagine that there are a few "sticking points". I am not privy to them all and most companies don't negotiate contact terms publicly. Most all of this is based on economics.  

 

As mentioned before, we are not currently permitted to offer Fox Sports 2 as an a-la-carte channel or as a part of a sports package, as much as we and/or our customers might like us to do. We are not currently permitted to offer customers this channel as a single channel or as a part of a sports tier and charge accordingly for it.   

 

Most all cable networks are paid by the video provider based on the number of subscribers that have a channel in a level of service. Most cable networks want their channels to be available to as many customers as possible. More customers translates to more money per-subscriber per month to that cable network plus the potential for more advertising revenue and reach for that cable network.  

 

Our customers have told us that they would like their cable rates not to continue to rise and to remain at or close to their current level. Offering FS2 (and possibly other Fox operated channels) to a wide (or wider) level of service (examples: Digital Starter, Digital Economy, Digital Preferred, etc.) would cause the monthly per subscriber costs that we pay to go up considerably. The more customers that have FS2 equals more that we pay to Fox every month. These are costs that would be passed along directly to our customers. 

 

Costs and customer feedback have a lot to do with any programming decision.

 

We understand your (and others) passion and desire to have this channel. We don't currently have any announcements to make regarding this specific service.

 

 

As I mentioned, the negotiations for FS2 are not just about FS2. Fox owns and/or has an ownership stake in a few other sports, news and entertainment  channels. 

 

Some references:  

 

https://en.wikipedia.org/wiki/Fox_Entertainment_Group#Cable_network_programming

https://en.wikipedia.org/wiki/YES_Network

 

There is a good overview on this general topic (the cost of sports TV)  in today's Wall Street Journal.

 

Thanks for your feedback, it has certainly been heard and shared.  


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Regular Visitor

Re: Fox sports 2????


@ComcastTeds wrote:

@markdartj wrote:

So, answer me this, TED, If you are in compliance with the terms that Fox has offered you, why don't you tell us what the sticking points are?  In that way, you can harness all the unhappiness that your customers feel and we can put pressure on FOX.  Why all the opacity?  Give us information. The way your corporation is behaving is doing your customers, those who ultimately hire you to bring wanted services into our homes, a great disservice.  You are constantly telling us "It has to make sense for all the parties involved", yet I don't recall ever being asked what I would prefer.  Are we not your most important "party"? SIne qua non? We have made our preferences quite clear, yet COMCAST has chosen to ignore them.  Like I have told you before, if there were a choice of alternative service where I live, I would jump on it in a heartbeat.  So in order to watch what I want to watch, I have to pay you for hundreds of channels I will never see, much less spend time watching them. Nobody from COMCAST has ever asked me: "Would you still want FS2 if we had to raise your rates?"  In fact, you are the only party in this thread who has stated anything about rates going up.  Most of us wouldn't care about the rates going up as long as we are able to watch what we want.  In fact, I think we expect that as an inevitablility. So why is COMCAST alway ranked last in customer satisfaction?  BECAUSE YOU DO NOT LISTEN TO YOUR CUSTOMERS.  Your whole "Comcast Cares" campaign is a joke.  Just more marketing drivel.


 

Our customers have told us that they would like their cable rates not to continue to rise and to remain at or close to their current level. Offering FS2 (and possibly other Fox operated channels) to a wide (or wider) level of service (examples: Digital Starter, Digital Economy, Digital Preferred, etc.) would cause the monthly per subscriber costs that we pay to go up considerably. The more customers that have FS2 equals more that we pay to Fox every month. These are costs that would be passed along directly to our customers. 

 


But then you raise rates anyway without offering any additional services. You raised the broadcast TV fee and you raised the regional sports fee. I have a two year contract where I agreed to pay a certain amount per month for those two years, but comcast found a way to make me pay more anyway by increasing these "fees." If comcast were really so concerned about not raising rates, why didn't comcast refuse to increase those "fees"? I was never asked if I wanted to pay more for the broadcast TV fee. I would rather comcast not carry my local broadcast channels, as I could just buy an attena to get those channels, while saving money on my bill. But Comcast never considered that, because they don't actually care about their customers.

 

What is telling is Comcast has no problem raising those "fees" by several dollars but 28 cents per subscriber per month, which would actually add something to people's service (fs2), is apparently too much (28 cents per month would not "cause the monthly per subscriber costs that we pay to go up considerably"). Comcast also refuses to find any other way of carrying the channel. While Comcast allegedly cannot carry FS2 on the sports package, they could still raise the sports package price to cover the costs of carrying FS2 on a wide level of service. That would solve the purported problem of not raising rates on a wide level of service, and also allow Comcast to carry FS2. 

 

I am so sick and tired of your and Comcast's excuses, Ted. I am a month away from getting out of this terrible contract (that, as I said above, Comcast did not honor because it raised the price during the contract). 

Regular Contributor

Re: Fox sports 2????

"Our customers have told us that they would like their cable rates not to continue to rise and to remain at or close to their current level. Offering FS2 (and possibly other Fox operated channels) to a wide (or wider) level of service (examples: Digital Starter, Digital Economy, Digital Preferred, etc.) would cause the monthly per subscriber costs that we pay to go up considerably. The more customers that have FS2 equals more that we pay to Fox every month. These are costs that would be passed along directly to our customers.".....Comcast Teds.

 

Nobody ever asked me.  It is very convenient for you to cite "customers", but who, and when did you ask?  Why can't you do a comprehensive survey about what customers are really unhappy about, be it rates, channel availability, priorities, etc.  Every other business seems to have surveys attatched to them.  Why not you?  My guess is that Comcast really doesn't want the feedback of customers.  You would rather keep them in the dark.  You would rather not know the extent of the rot.  Give us more that just anecdotes pulled out of a hat.

 

     By the way, TED, you've mentioned there are other Fox channels in the hold up.  It seems to me, looking at the link to Wikipedea you included in your last reply, we ALREADY have those other channels.  The only one we don't have is FS2.  I am certain that if you decided to play hardball, you could go to FOX and say, OK....we'll just drop all the Fox channels and replace them from other sources (actually, no need to replace them, since very few of them have content I care to watch....once again, a survey would tell you that).  Sure, you would have a lot of unhappy customers who do watch those channels, but hey, you already have that and it doesn't seem to bother you (By you, I don't mean you personally of course, but as you are the spokesman for COMCAST, you it is).  IT IS TIME TO STOP STRINGING US ALONG.

 

     Channels come and go constantly without any input from us.  Whose brilliant idea was it to add "Al Jazeera"?  Seriously?  You can add "Al Jazeera but not Fox Sports 2?  The ones that get added are usually garbage filler channels, which you get at the cheapest rates, yet as the previous posted commented, you have no problem raising "fees".  I have saved all my correspondence with Comcast, and maybe the answer is to send it all to the FCC.  You run roughshod over your customers with the attitude that says to us: this is what we offer; be happy with it or sod off to another provider.  My partner broke her back when she was 18 during a skydiving accident.  Now, almost forty years on, she is disabled.  That means we don't get out much.  The television is our means of entertainment.  If it were just me, being so disgusted with the way COMCAST does business, I would just cut the cord.  We have no alternative provider where we live.  In our case, COMCAST is a monopoly just dictating the terms.  I have had a lot of correspondence with Tom Wheeler, especially when Comcast was trying to merge with Time Warner Cable.  I guess I'll have to send some more letters.

Official Employee

Re: Fox sports 2????


@markdartj wrote:

"Our customers have told us that they would like their cable rates not to continue to rise and to remain at or close to their current level. Offering FS2 (and possibly other Fox operated channels) to a wide (or wider) level of service (examples: Digital Starter, Digital Economy, Digital Preferred, etc.) would cause the monthly per subscriber costs that we pay to go up considerably. The more customers that have FS2 equals more that we pay to Fox every month. These are costs that would be passed along directly to our customers.".....Comcast Teds.

 

Nobody ever asked me.  It is very convenient for you to cite "customers", but who, and when did you ask?  Why can't you do a comprehensive survey about what customers are really unhappy about, be it rates, channel availability, priorities, etc.  Every other business seems to have surveys attatched to them.  Why not you?  My guess is that Comcast really doesn't want the feedback of customers.  You would rather keep them in the dark.  You would rather not know the extent of the rot.  Give us more that just anecdotes pulled out of a hat.

 

     By the way, TED, you've mentioned there are other Fox channels in the hold up.  It seems to me, looking at the link to Wikipedea you included in your last reply, we ALREADY have those other channels.  The only one we don't have is FS2.  I am certain that if you decided to play hardball, you could go to FOX and say, OK....we'll just drop all the Fox channels and replace them from other sources (actually, no need to replace them, since very few of them have content I care to watch....once again, a survey would tell you that).  Sure, you would have a lot of unhappy customers who do watch those channels, but hey, you already have that and it doesn't seem to bother you (By you, I don't mean you personally of course, but as you are the spokesman for COMCAST, you it is).  IT IS TIME TO STOP STRINGING US ALONG.

 

     Channels come and go constantly without any input from us.  Whose brilliant idea was it to add "Al Jazeera"?  Seriously?  You can add "Al Jazeera but not Fox Sports 2?  The ones that get added are usually garbage filler channels, which you get at the cheapest rates, yet as the previous posted commented, you have no problem raising "fees".  I have saved all my correspondence with Comcast, and maybe the answer is to send it all to the FCC.  You run roughshod over your customers with the attitude that says to us: this is what we offer; be happy with it or sod off to another provider.  My partner broke her back when she was 18 during a skydiving accident.  Now, almost forty years on, she is disabled.  That means we don't get out much.  The television is our means of entertainment.  If it were just me, being so disgusted with the way COMCAST does business, I would just cut the cord.  We have no alternative provider where we live.  In our case, COMCAST is a monopoly just dictating the terms.  I have had a lot of correspondence with Tom Wheeler, especially when Comcast was trying to merge with Time Warner Cable.  I guess I'll have to send some more letters.


We do representative customer surveys and customer research all the time, on many topics, including focus groups. We aren't able to reach out to all of our customers all of the time.  

 

The reality is that the other Fox-owned and operated channels are an important factor in the ongoing discussions and negotiations for FS2. 

 

Al Jazerra America has been covered a few times in these forums. Condensed version: Al Jazeera America was formerly Current. Comcast had a distribution contract with Current. Current was sold to Al Jazeera America and that existing contract carried over to the new ownership.

Some more background here on that: http://en.wikipedia.org/wiki/Current_TV

 

Apologies that we aren't able to provide Fox Sports 2 to more customers at this time. 

 

Your comments and feedback have been shared.


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New Poster

Re: Fox sports 2????

 I am a customer in Chicago area who is exasperated with the continued lack of FS2 on my system.  This is a reason that I literally pray every day for Google Fiber to come to my area.  

Frequent Visitor

Re: Fox sports 2????

For those PS4 gamers out there PS Vue does have FS2 in all of its TV packages.

Re: Fox sports 2????

I am another customer who doesn't understand the lack of Fox Sports 2 on Comcast. I am in the Chicagoland area and, like one of the previous commenters, was incredibly aggravated when I realized that a huge Bayern UEFA Champions League match was on FS2. It's like getting continually slapped in the face when UCL matches are slated for FS2 and I can't get them when I'm totally willing (& already am) paying for the sports package.

Seriously, it's been a few years since FS2 launched. Just add FS2 to the lineup nationwide already. When you look at the channels Comcast currently offers, it's inconceivable that FS2 isn't on offer at minimum as part of the sports package. Cost can't possibly be the issue...
New Poster

Re: Fox sports 2????

So what I'm reading here is that there is no way to watch the FA Cup semi final today.

Comcast, you are a disaster and an absolute rip off. Thank God fios will be available in my region soon

New Poster

Re: Fox sports 2????

Not the best option but it's on Spanish FOX (channel 679 in my area).

Regular Contributor

Re: Fox sports 2????

"We do representative customer surveys and customer research all the time, on many topics, including focus groups. We aren't able to reach out to all of our customers all of the time." - Comcast Teds.

 

Regular Contributor

Re: Fox sports 2????

"We do representative customer surveys and customer research all the time, on many topics, including focus groups. We aren't able to reach out to all of our customers all of the time." - Comcast Teds.

Why?  Why can't you reach out to all your customer?  You have no problem "reaching out" to every single one of your customers when it's time to collect the money for your services.  You are perfectly able to do that once a month, without fail.

That has to be the lamest excuse for lack of, well, doing  anything, since this whole fiasco started.  It's time for results, not excuses.

Visitor

Re: FS2

We need FS2 I paye too much for my cable not to have FS2 Fa cup is on now, and I can't watch I. This isn't right
Contributor

Re: Fox sports 2????

We have FS2 in the Twin Cities. Alas for years it has been in SD. Watching the FA Cup in SD is awful. Why not give us this channel in HD.

New Poster

Progremming

Why don't you offer FOX SPORTS 2 on Xfinity TV

Tags (1)
Frequent Visitor

Re: Progremming

Don't waste your time, I've been chasing them on this for over two years now. I have an HDMI  cable from my PC to TV and go to www.foxsportsgo.com and enjoy the programing via internet!!! "CASE CLOSED"!!!

Contributor

Re: Progremming


@MGCSR wrote:

Don't waste your time, I've been chasing them on this for over two years now. I have an HDMI  cable from my PC to TV and go to www.foxsportsgo.com and enjoy the programing via internet!!! "CASE CLOSED"!!!


You forget that Comcast is progressivly imposing a data usage cap to all its customers. This approach will soon be very costly to all of us.

Problem Solver

Re: Progremming

Hello All,

 

Your entertainment experience is very important to us. Unfortunately for the most part we don't offer this channel. Only have it in select areas. We haven't been able to come to an agreement with that network to carry it in all areas.

 


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FS2

Do you support FS2 in Indiana?

Problem Solver

Re: FS2

Hello jbllfc,

Thank you for contacting us here at Comcast. Currently at this time, Fox Sports 2 (FS2) is not available in Indiana. If you have any further questions or concerns, please let us know.

 


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Contributor

Re: FS2

Comcast Ashley, Comcast Crystal,
So as a loyal Comcast customer here in Indiana what is the problem between Fox and Comcast?
After two going on three years I would think that one of you is trying to extort more money from the other. Can you even give your loyal customers an inkling as to what is going on and can we as customers help get the tide to change, the winds to swing around, or even get the ball moving forward?
Ladies and gentlemen, I hear of more and more millennials cutting the cord. Surely the effects of this must be tramatizing to any cable company. For without revenue streams, businesses will not survive.
Can you please tell us why Comcast/Xfinity can't work out the problem, instead of being so secretive about it?
On a lighter note, where is Comcast Ted? Did he retire? Did he get promoted or fired? My best wishes to all at Comcast, we your loyal customers are here awaiting a great answer. Sincerely, JTM
Official Employee

Re: FS2


@Janstheman wrote:
Comcast Ashley, Comcast Crystal,
So as a loyal Comcast customer here in Indiana what is the problem between Fox and Comcast?
After two going on three years I would think that one of you is trying to extort more money from the other. Can you even give your loyal customers an inkling as to what is going on and can we as customers help get the tide to change, the winds to swing around, or even get the ball moving forward?
Ladies and gentlemen, I hear of more and more millennials cutting the cord. Surely the effects of this must be tramatizing to any cable company. For without revenue streams, businesses will not survive.
Can you please tell us why Comcast/Xfinity can't work out the problem, instead of being so secretive about it?
On a lighter note, where is Comcast Ted? Did he retire? Did he get promoted or fired? My best wishes to all at Comcast, we your loyal customers are here awaiting a great answer. Sincerely, JTM

Still here. Working on a few different projects. We now have a much larger team who are focused on the forums. 

 

Unfortunately, there is no news to report than what has previously been posted in this thread by me and a few others. I will post it again below for those who may have missed it. For others, this is a repeat. 

 

Just wanted to recap, consolidate and summarize the current situation with Fox Sports 2 that some may find helpful.

 

Below is not new information and most all has been posted previously in earlier posts;


We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date" will not be a satisfactory answer for most. 

 

We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time. We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas. I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.

 

We don’t currently have an agreement to add Fox Sports 2 to any Sports Package, as much as we might want to.

 

Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations.

 

There are other video providers (likely in your area) that may offer Fox Sports 2.

 

Our content and programming teams are in regular contact with Fox on many topics, including possible additional distribution for Fox Sports 2. The conversations are ongoing. A contract and agreement to terms is required before we can offer any channel to our customers. These need to be terms that make sense for both parties and for our customers.

All channels, regardless of affiliation, are required to go through the same application and approval process in order to be carried by Comcast.

Our programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations.

As with any network contract, we want to come to an agreement that offers the best terms for our customers and our company that keeps both our costs and our customer's monthly costs to a minimum. Any possible addition of any new network would also most likely incur additional costs to Comcast that would be passed along to our customers. As mentioned above, those additional costs are one of the factors in considering adding any new network.

Generally, new networks want to be added to a very widely distributed level of service for the potential of the most eyeballs (ratings) and advertising revenue. That means that the costs would be spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package.

 

Of course, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations. The Comcast employees who participate in these forums certainly pass along collective feedback, interests and concerns to those teams.

 

This forum is not the sole source of customer input.


ONLINE ACCESS

The current contract terms with Fox only allow online access to Fox Sports 2 for customers who have that channel (Fox Sports 2) in their level of service.

That is how most all cable networks operate and this situation is fairly standard across all video providers.

Below from the Fox Sports Go site: http://msn.foxsports.com/foxsportsgo/

Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!


If you are interested in both sides of the story, you should also ask Fox Sports 2 why they don't have more distribution on Comcast and other video providers, you can do that here: http://msn.foxsports.com/feedback

 

Apologies that Fox has chosen to put some of their high profile events on one of their least distributed cable channels.

 

It takes two parties to negotiate and come to an equitable agreement for carriage of any cable network. Below is a quote from Mediacomm (a peer video provider) from early 2013 that I think helps illustrate the situation.

 

“Contrary to accusations by industry critics, cable companies are reluctant to raise video subscriber rates because when we do, we lose customers. Mediacom does not make more money when we raise video prices, since we remit virtually every penny of the increase on to the content owners. Over the last three years, the increase in our programming costs was more than double the increase in video revenues, even after taking our subscriber rate increases and equipment charges into account.”

Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for). This is no different than most other businesses.

 

We are not currently in agreement with the terms that Fox has offered. Unfortunately, the issue and negotiations go a bit deeper than a single channel.

 

I hope that the above helps to explain some of the ”whys”.

 

Unfortunately, it’s not always as easy as saying, “hey, some of our customers want this this, let’s put it on and pay whatever the costs are and pass those costs along to all of our customers”. If and when we have additional news to announce, we will certainly do so here and in other places.


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Re: FS2

This just cracks me up.  This has been going on for nearly 3 years.

 

Once again, I bring it that it was Comcast in their own press release in August 2013 that exclaimed in a BOLD headline that: "Fox Sports 1 and Fox Sports 2 coming to your channel lineup!!!"  This was coinciding with SPEED going away.

 

Comcast loves to point the finger at Fox.  However, when you go to the NASCAR website, you will note in the Blue Box "Click here to tell Comcast that you want Fox Sports 2 added to your lineup".  Not one word about contacting Fox.

 

 

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Official Employee

Re: FS2


@Jalpa_Mike wrote:

This just cracks me up.  This has been going on for nearly 3 years.

 

Once again, I bring it that it was Comcast in their own press release in August 2013 that exclaimed in a BOLD headline that: "Fox Sports 1 and Fox Sports 2 coming to your channel lineup!!!"  This was coinciding with SPEED going away.

 

Comcast loves to point the finger at Fox.  However, when you go to the NASCAR website, you will note in the Blue Box "Click here to tell Comcast that you want Fox Sports 2 added to your lineup".  Not one word about contacting Fox.

 

 


Apologies - Generally, Fox Sports 1 and Fox Sports 2 did arrive in channel lineups in most all areas where we had Speed and Fuel carried. 

As I have mentioned a few times, it takes two parties to negotiate and come to an equitable agreement for carriage of any cable network. 


 


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Frequent Visitor

Re: FS2

Sorry, but that is not true.  We had Speed in our expanded sports package and we are not getting FS2.  

Regular Contributor

Re: FS2


@Kaptar wrote:

Sorry, but that is not true.  We had Speed in our expanded sports package and we are not getting FS2.  


Here is the main question;  before Speed became FS1, did you have Fuel too?  It was that channel that became FS2.  Those who had it, now have FS2.  Those who didn't, still don't get FS2.  Funny thing is though, we (Pacific NW) used to have Fuel, and it mysteriously dissapeared about six months before the big Fox debacle.  I think Comcast got rid of Fuel when they could, so they wouldn't have to "honor contractual obligations" when it became FS2.  Comcast blames Fox; Fox blames Comcast.  You won't get a straight answer out of either of them.  In the mean time, Comcast recommends you switch carriers if you are dead set on having FS2.  They say this knowing that in many cases, mine for example, cable is the only option; and guess what?, Comcast is the only cable offering.  They also know that in cutting the cord, you will still need a good internet connection (otherwise how will you stream G.O.T.?)  Comcast still has the best and fastest internet.  If you cut out cable TV, they'll jack up your internet price, or lower your internet speed.  Sometime when you are bored, start at page one of thirty one in this thread, which began almost three years ago.  Comcast TEDS and his ilk have been saying the same thing for almost three years now.

Contributor

Re: FS2

Thanks TED, so FOX and Comcast continue the no bargaining / no budget contract for three years. Indeed, I have been on contract negotiations many years ago. Let me say that if neither side moves, nothing happens. I did my best, we did finally get a contract but both sides had to give and take.
I wouldn't want your job, TED. The people above you look down their nose at you and we the customers look up our noses for answers. Nobody is happy with this arrangement. I remember you telling us about the number of eyeballs a channel gets.

In reference to that, how many channels could Comcast offer us? Is bandwidth a major drawback? If cost were no object, could we get as many channels as we want? What ever happened to the idea of ala cart channels? Sincerely JTM
Regular Contributor

Re: FS2

This is just garbage ComcastTeds. While there seems to be no agreement in sight to broadcast FS2 for areas that SHOULD have it, your company's profits continue to snap up other businesses.
Dreamworks is the latest for 3.8 Billion!!!!
Yeah thanks for taking care of its customers. Like I said garbage putting it mildly. I am a very dissatisfied customer of your product and will leave as soon as another provider can over me the Internet speed needed for my household. Google fiber you feel me!!!???
San Francisco Bay Area / East Bay Area
Contributor

Re: FS2

The announcement from Comcast of "Fox Sports 1 and Fox Sports 2 Coming to your Cable Lineup" rates right up there with:

 

"If you like your healthcare plan, you can keep your healthcare plan"

and

"If you like your doctor, you can keep your doctor"

 

Remember all the programs that used to be on SPEED that went to Fox Sports 2?  Stacy David's "Gearz" comes to mind along with various sporting events and yet we lost all of that.  Here we sit 3 years later no closer to FS2.

Frequent Visitor

Re: FS2

We are Pacific NW, so apparently that is what happened to us.  We also had speed and fuel.  And yes, we need Internet.  So, you understand totally.  

Frequent Visitor

Re: Fox Sports 2

The 24 hours of Le Mans is only 5.5 hours on FS1 the rest is on FS2.  When is Comcast getting FS2?  Fox Sports Go can't validate my longin either.

Frequent Visitor

Re: Fox Sports 2

As many viewers/supporters in the USA are aware, the "Big Clubs" are currently holding discussions focusing on the format of the UEFA Champions League. The goal of the discussions are to revise the league to increase revenue. One of the lines I hear from those in favor of radically changing the current format to more of a European Super League is something like "wouldn't it be great to see a Real Madrid vs Manchester United-type matchup most matchdays?"

 

(Well, most Man U supporters would like to their side be able to handle a very average PSV before they gain automatic status into a potential Euro Super League. But, that's another story.)

 

A real-world comment, also in support of a quasi Super League, I recently heard/saw that made me chuckle: "this year's Round of 16 match up of German giants Bayern Munich and Italian giants Juventus, wasn't that something? Wouldn't it be great to view that level of quality every broadcast?"

 

I had to laugh; that two-leg matchup was broadcast exclusively on Fox Sport 2.

 

So, no. I have no idea.

 

Way to go USA giant FOX vs. USA giant Xfinity; not exactly a top-class matchup.

 

A Red Card for both.