@markdartj wrote:
OK, ComcastTeds, I read the link. 57 cents apparently we are already paying for FOX SPORTS ONE, yet I didn't notice much of a change in my monthly bill. The author estimated FOX SPORTS 2 will cost one third of that. So, round it up to 60, that would be 20 cents a month. For me, that wouldn't be a deal breaker whether I keep my cable or not. I give away more than that in loose change daily. (I hate carrying coins in my pocket). So you are keeping us from watching what we want to see over 20 cents a month? This is why you couldn't just say it in your post, instead giving a link that most people will skip over? All this negativity and dissatisfaction with COMCAST over TWENTY FRIGGIN PENNIES A MONTH? I am just about speechless. I'll tell you what. I'll pay Forty cents a month more to get FOX SPORTS 2, then somebody who really objects to a 20 cent raise in their bill won't have to pay it. You people have no concept whatever about customer service. This has just gone to insanity.
The cost would be x cents times 21 million customers (per month)..... that is where the issue and concern is; passing those costs along to all of our customers regardless of their interest.
Thanks for taking the time to read the links.
Well, TEDS, I am speechless. It seems that Comcast is looking out for us ( I think ). Yes, customer interest do vary. But, if you offer such wonderful channels such as ELREY or BBCW, just give us what we want. I mean what is the worst that can happen, we might actually watch it?
Sorry, TEDS, the smug is a little thick here in Indiana. I would love to watch some of the NASCAR qualifications on FS2, or even something I have never watched before. It seems that Comcast rules as a dictatorship, you know what we like and you will like it. The verbage will continue unless morale improves. You know, At&t keeps coming to my door about every three months. My next door neighbor changed over last year and has never looked back. So, when my cable went to over $200 a month, I turned in two DVR's and went to having one DVR and three (yes, three) HD convertors. My rate dropped to $135 and has went up (again) this month to $155.
So, I hate to say this it seems that Comcast is playing with my wallet. I hate that with a passion.
When you do this I fined this unacceptable. Can you do this anytime you want? If you can, I would rather have a contract that tells me what my rate will be. To me, it is just like What the **** happened?
I am sad to say that the customer service is all by a script, "We are sorry you are having problems" or "Is there anything else we can do for you today?" How about treating us like humans and give us a reasonable explination why we can not have what others do ( contract or not ). I await your surly comments which I am sure will say nothing and beyond that do nothing to help us. Why am I even typing this?
If things do not change soon with Comcast then I can promise that this number will change to
19,999,999 customers because I will be switching providers and I have been a Comcast customer for over 27 years. Every year Comcast seems to get worst!
Couldn't Comcast simply put the issue of adding FS2 to a vote with their 20 million customers and let the majority rule?
Oh wait, that would be to diplomatic!
Put Fox Sports2 and MAV TV into a sports or Outdoor package like Dish does with MAV TV and charge a couple bucks extra, Other systems do it, so dont say you can't.
@SpeedBuggy wrote:
Put Fox Sports2 and MAV TV into a sports or Outdoor package like Dish does with MAV TV and charge a couple bucks extra, Other systems do it, so dont say you can't.
That may be the theme of any current discussions and negotiations.
Thank you for the sliver of hope CT. I will be keeping my fingers crossed that the powers to be at Comcast will do the smart thing!
Just wanted to recap, consolidate and summarize the current situation with Fox Sports 2 that some may find helpful.
Below is not new information and most all has been posted previously in earlier posts - just putting it all in one place;
We certainly realize that anything short of a post that says "Comcast is adding Fox Sports 2 in all areas on this date and your monthly cable bill won't go up" will not be a satisfactory answer for most.
We don't have any announcements to make regarding additional locations for the addition of Fox Sports 2 at this time. We also don't have an expected date for an announcement for the Fox Sports 2 in additional Comcast areas. I'm not currently aware of any decisions to remove or add Fox Sports 2 in any locations. Any potential channel additions or deletions would be communicated ahead of time according to any FCC and local franchise requirements.
Comcast does offer Fox Sports 2 in some markets based on some existing contractual obligations.
There are other video providers (likely in your area) that may offer Fox Sports 2.
Our content and programming teams are in regular contact with Fox on many topics, including possible additional distribution for Fox Sports 2. The conversations are ongoing. A contract and agreement to terms is required before we can offer any channel to our customers. These need to be terms that make sense for both parties and for our customers.
All channels, regardless of affiliation, are required to go through the same application and approval process in order to be carried by Comcast.
Our programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations.
As with any network contract, we want to come to an agreement that offers the best terms for our customers and our company that keeps both our costs and our customer's monthly costs to a minimum. Any possible addition of any new network would also most likely incur additional costs to Comcast that would be passed along to our customers. As mentioned above, those additional costs are one of the factors in considering adding any new network.
Generally, new networks want to be added to a very widely distributed level of service for the potential of the most eyeballs (ratings) and advertising revenue. That means that the costs would be spread across all of the customers that have that channel in their level of service, not just to those who want to pay individually for that specific service or via a separate Sports Package.
Of course, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations. The Comcast employees who participate in these forums certainly pass along collective feedback, interests and concerns to those teams. This forum is not the sole source of customer input.
ONLINE ACCESS
The current contract terms with Fox only allow online access to Fox Sports 2 for customers who have that channel (Fox Sports 2) in their level of service.
That is how most all cable networks operate and this situation is standard across all video providers.
Below from the Fox Sports Go site: http://msn.foxsports.com/foxsportsgo/
Live streams of all the FOX Sports Networks are available at no additional cost to fans who receive FOX Sports as part of their TV subscription through participating TV providers. If you get FOX Sports 1, FOX Sports 2, and FOX sports regional channels at home, you've got access!
If you are interested in both sides of the story, you should also ask Fox Sports 2 why they don't have more distribution on Comcast and other video providers, you can do that here: http://msn.foxsports.com/feedback
Apologies that Fox has chosen to put some of their high profile events on one of their least distributed cable channels.
It takes two parties to negotiate and come to an equitable agreement for carriage of any cable network. Below is a quote from Mediacomm (a peer video provider) from early 2013 that I think helps illustrate the situation.
“Contrary to accusations by industry critics, cable companies are reluctant to raise video subscriber rates because when we do, we lose customers. Mediacom does not make more money when we raise video prices, since we remit virtually every penny of the increase on to the content owners. Over the last three years, the increase in our programming costs was more than double the increase in video revenues, even after taking our subscriber rate increases and equipment charges into account.”
While contracts with our programmers are indeed proprietary and confidential, a quick internet search will provide some ballpark information around estimated pricing for this network per subscriber.
http://www.whatyoupayforsports.com/2013/07/fox-sports-1-will-add-0-57-to-your-monthly-tv-bill/
http://www.nydailynews.com/sports/raissman-murdoch-suits-gambling-out-fox-espn-article-1.1279503
I cannot confirm-deny-endorse the information in the above but I thought it would be helpful for others to review.
Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for). This is no different than most other businesses who evaluate their costs and potential customer impacts.
I hope that the above helps to explain some of the ”whys”.
Unfortunately, it’s not always as easy as saying, “hey, some of our customers want this programming, let’s put it on and pay whatever the costs are and pass those costs along to all of our customers”.
If and when we have additional news to announce regarding Fox Sports 2, we will certainly do so here and in other places.
CT, thank you for posting the information. Communication and facts are the only thing that stands between success and failure in almost all cases. For now you have fulfilled my need for the facts and I trully hope that Comcast will continue to communicate as this situation drags on. Since I am in business for myself, (even though I'm just a 3-man operation) I understand that you can not always allow another business or customer to dictate what you must pay for a service or product. Hopefully both parties can find a happy medium, which will satisfy their many customers and investors.
I think it's time for all of us here to go on the offensive against Fox Sports like we have Comcast and demand an explaination of facts. Unfortunately Comcast is the one that gets our money directly so Fox isn't held to the same degree and I'm sure that fits into their negotiations, which means they are not as woried about loosing us as customers. We need to convince them that if we don't purchase the products that their advertiser's are trying to sell us, then their bottom line can be effected the same as Comcast's can.
We also need to put more pressure on NASCAR as they are the ones who ultimatly choose who displays their content.
I'm not saying that we should back off of Comcast, but everyone needs to realize that it takes two (2) cars to have a race!!!
Thanks again for the communication and I hope you will continue to keep us up-to-date, if indeed you are the "chosen one" to provide us the information.
@markdartj wrote:
TWENTY CENTS!
Generally in addition to per subscriber fees, there are additional capital costs incurred (equipment and such) as well as any opportunity costs (what else could we use that bandwidth for). This is no different than most other businesses who evaluate their costs and potential customer impacts.
Your feedback and passion have been noted.
Always an excuse.
I just couldn't resist!!!!
I was Confused,,
I became confused when I heard the word "Service" used with these agencies:
Internal Revenue 'Service'
U.S. Postal 'Service'
Telephone 'Service'
Cable TV'Service'
Civil 'Service'
State, City, County & Public 'Service'
Customer 'Service'
But today, I overheard two farmers talking, and one of them said he had hired a bull to 'Service' a few cows.
BAM!!! It all came into focus. Now I understand what all those agencies are doing to us.
You are now as enlightened as I am.
I certainly, happily, and immediately would agree to trade in every channel I have in languages I don't speak, every music channel besides Palladia and VH1 Classic, and many other channels to get FS2.
When the day comes that we only pay for what we watch, cable customers nationwide will scream the providers' praises to the heavens.
Until then, paying for things we don't watch and not getting channels we'd like has us speaking about cable companies in another direction entirely.
@CAMartin wrote:I certainly, happily, and immediately would agree to trade in every channel I have in languages I don't speak, every music channel besides Palladia and VH1 Classic, and many other channels to get FS2.
When the day comes that we only pay for what we watch, cable customers nationwide will scream the providers' praises to the heavens.
Until then, paying for things we don't watch and not getting channels we'd like has us speaking about cable companies in another direction entirely.
Right after "Pigs Fly" & Politicians are Honest! I'm thinking I'll see the pigs flying first!!!!! "Back in the day" we could pick and choose, that all went bye bye to NEVER be seen again! Why do you think Comcast sticks FS1 in the top tear????? Ya think????? ALL part of their business model. We get to pay for a 100 pound package, of which MOST of us only use 12 oz of it. The ONLY reason I have Comcast is for NASCAR / Automotive Shows. Other wise I would just stay with my FREE over the air REAL HI Def TV. NOT the dumbed down "stuff" that we get on everyones cable (not just Comcast)!
@CAMartin wrote:When the day comes that we only pay for what we watch, cable customers nationwide will scream the providers' praises to the heavens.
No, you'd be screaming bloody murder at being charged 10x what you pay now. It's the sole reason ALL communications companies (Comcast, Verizon, Dish, DirecTV, etc) have packages. It mitigates the cost per channel so it's something even feasible.
Take the new WWE channel for instance (disclaimer: I know it's not a cable/channel per se but is good for compairison). It's 9.99/mo. for this single station. Now, that's not a bad price. But imagine having to do that for EVERY channel you want to watch? If you like more than 5 or 6 channels, well... There goes every cent you earn. If you liked, say... 20 channels? 200/mo just in station costs. Forget your HSI or phone service too.
This is something already developing in online streaming services. Ever use a roku? Many of their channels are charged per channel per month. Costs add up REAL fast.
Unfortunately it's the lesser of 2 evils.
Hey there... Fairly new Comcast customer, who came over from Direct tv a couple of months ago.
We bundled our internet, phone, and tv... and I'm happy with the cost of the bundled services. However, with Direct tv I had pretty much every channel... and nearly all of them were in HD.
I really miss that. The programming options in my area with Comcast are really inferior. If it wasn't for the better streaming and on demand options, as well as the high speed internet and bundling options of Comcast, I would have canceled with them during my 30 day trial period.
It sucks that customers have to sacrifice programming... As a soccer fan, and specifically a Liverpool fan, I am seriously considering canceling my Comcast account and crawling back to Direct Tv before the start of next seasons Champions league games. If Comcast doesn't adopt Fox Sports 2 in my area (SF/Bay Area), I may have no choice...
I was so desparate for some of the soccer games Fox Sports covered this season that I acually bought the Spanish channels bundle just to get Fox Deportivo, or whatever it is called. I don't speak Spanish, and I never watch any of the other channels other than the Fox Spanish channel... but I bought the whole freaking bundle just to get a few extra Champions league games that weren't on Fox Sports 1.
So please Comcast, continue negotiations with Fox Sports... expand the markets you carry Fox Sports 2 in. You will make a lot of customers, who are willing to pay a little extra, happy.
Removed - please review the posting guidelines.
http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289
Excerpts below:
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removed as threads are merged now, thanks!
They have no intent to add Fox Sports 2 or MAV TV. Can't be because of band width because they recently dropped thier analog channels and what about the 50+ channels that are labeld as "To be announced"? And by the way, locally they announced the we now get the Oxygen channel. Programming Targeted for woman. Wonder how much thats going to cost?
removed - off-topic
Going to Fox Sports web site is fine, but doesn't work. Look at the size of this thread, look at the size of the MAVTV thread. The last few channels that were added to our local service has had next to no activity on these forums, requesting their additions. You want these channels? They are available on Dish and Direct TV
The issue here is the lack of Local Management. It is mentioned in this thread but there is notheing local about this forum, as it's being moterated by someone in Philly and I'm in Washington State. You go into your local office and instead of someone in the know. you get phone numbers from people thousands of miles away. If there is local management they are being shielded from their customers. I have been involved in requesting Fox Sports 2 and MAV TV. Funny that MAV TV is in Philly. Western Washington is a hot bed for Sprint Car racing, a staple on MAV TV. But someone 3000 miles away won't know that.
Nearly 1/3 through the racing season and yet to have heard a formalized response from Comcast concerning negotiations with Fox Sports to host their FS2 channel as part of their channel lineup. What is the status and when will action be taken?
They are more worried about trying to get all of Charters and Time Warner subcribers then they are worried about the subcribers they have now.So after they get everyones subcribers they will be to big for anyone to get customer service.Oh wait they don't have any customer service now.They need to have someone on these fourms from all the states that they cover,not just Ted that is someplace in the Bahamas. She don't like it when we post links to just show what really is going on.After she deletes them she say don't know what you are talking about.
@brucekrell wrote:Nearly 1/3 through the racing season and yet to have heard a formalized response from Comcast concerning negotiations with Fox Sports to host their FS2 channel as part of their channel lineup. What is the status and when will action be taken?
@SpeedBuggy wrote:
The issue here is the lack of Local Management. It is mentioned in this thread but there is notheing local about this forum, as it's being moterated by someone in Philly and I'm in Washington State. You go into your local office and instead of someone in the know. you get phone numbers from people thousands of miles away. If there is local management they are being shielded from their customers. I have been involved in requesting Fox Sports 2 and MAV TV. Funny that MAV TV is in Philly. Western Washington is a hot bed for Sprint Car racing, a staple on MAV TV. But someone 3000 miles away won't know that.
As stated a few times in this thread...
The Comcast programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations. The Comcast employees who participate in these forums certainly pass along your collective feedback, interests and concerns to those teams.
As with any business, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations.
Costs and customer feedback have a lot to do with any programming decision.
@ken0965 wrote:
They are more worried about trying to get all of Charters and Time Warner subcribers then they are worried about the subcribers they have now.So after they get everyones subcribers they will be to big for anyone to get customer service.Oh wait they don't have any customer service now.They need to have someone on these fourms from all the states that they cover,not just Ted that is someplace in the Bahamas. She don't like it when we post links to just show what really is going on.After she deletes them she say don't know what you are talking about.
@brucekrell wrote:
Nearly 1/3 through the racing season and yet to have heard a formalized response from Comcast concerning negotiations with Fox Sports to host their FS2 channel as part of their channel lineup. What is the status and when will action be taken?
Man, I really wish I was in the Bahamas.
I usually leave a reason when a post is removed, usually due to a violation of the Forum Posting Guidelines:
http://forums.comcast.com/t5/Forum-Guidelines/Posting-Guidelines/td-p/866289
Most business contact negotiations are confidential. Once Comcast and Fox have additional information to share, we certainly will.
Thanks for the feedback.
.
@ComcastTeds wrote:
@SpeedBuggy wrote:The issue here is the lack of Local Management. It is mentioned in this thread but there is notheing local about this forum, as it's being moterated by someone in Philly and I'm in Washington State. You go into your local office and instead of someone in the know. you get phone numbers from people thousands of miles away. If there is local management they are being shielded from their customers. I have been involved in requesting Fox Sports 2 and MAV TV. Funny that MAV TV is in Philly. Western Washington is a hot bed for Sprint Car racing, a staple on MAV TV. But someone 3000 miles away won't know that.
As stated a few times in this thread...
The Comcast programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations. The Comcast employees who participate in these forums certainly pass along your collective feedback, interests and concerns to those teams.
As with any business, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations.
Costs and customer feedback have a lot to do with any programming decision.
Just how much feedback do you need? You will not give us what it would cost so just how do you know people would not want it? Don't copy and paste your what you have already posted.Give us Facts!
@brucekrell wrote:
Nearly 1/3 through the racing season and yet to have heard a formalized response from Comcast concerning negotiations with Fox Sports to host their FS2 channel as part of their channel lineup. What is the status and when will action be taken?
Apologies. No new update to share since post 697 on the previous page.
@ken0965 wrote:
@ComcastTeds wrote:
@SpeedBuggy wrote:
The issue here is the lack of Local Management. It is mentioned in this thread but there is notheing local about this forum, as it's being moterated by someone in Philly and I'm in Washington State. You go into your local office and instead of someone in the know. you get phone numbers from people thousands of miles away. If there is local management they are being shielded from their customers. I have been involved in requesting Fox Sports 2 and MAV TV. Funny that MAV TV is in Philly. Western Washington is a hot bed for Sprint Car racing, a staple on MAV TV. But someone 3000 miles away won't know that.
As stated a few times in this thread...
The Comcast programming teams and local management teams constantly evaluate programming choices and make decisions based on customer interests, costs, channel bandwidth management and contractual obligations. The Comcast employees who participate in these forums certainly pass along your collective feedback, interests and concerns to those teams.
As with any business, situations may change based on customer demand, channel bandwidth opportunities, business opportunities, costs and contractual obligations.
Costs and customer feedback have a lot to do with any programming decision.
Just how much feedback do you need? You will not give us what it would cost so just how do you know people would not want it? Don't copy and paste your what you have already posted.Give us Facts!
There is certainly customer interest and passion.
That is an important factor but not the only factor as I explained above. Conversations and discussions are ongoing. Thanks for your feedback.
Here is my final remark to all the bull!!! Both the FCC and Comcast bite, nothing but jerks
Interesting. The channels that have been added to our service and I am being forced to pay for are hardly mentioned in any for these forums. Fox Sports 2 is already up to 725 messages. Now why can't we have a response from someone in the Seattle area from Comcast?
@markdartj wrote:
Thanks for your feedback.
started new thread for new topic
I too would like to see Fox Sports 2 added to my channel line up.
Make it happen please.
I thought a question on the MAV TV thread was a good one. Comcast won't add these channels because they say there isn't enough interest. Then why do they continually add channels no one has even requested?
My guess is because there is more profit in it for them when they add the chanels that are basically almost free to them anyway.
@seau wrote:My guess is because there is more profit in it for them when they add the chanels that are basically almost free to them anyway.
BINGO!!!!!!!! Seau wins the prize!!!!!!!!!!!!!!!!!
Good guess!
It's ALL about "quanity NOT quality"! That way they get to beat their collective chests about how many channels they provide.
it stinks i just checked vod nothing bout fox sports 2 t'all
I was thinking about this the other day.
As comcast customers we are paying for FS1 & FS2 but not getting FS2, though others around the country do get FS2. I think that is discrimination and we are paying for something and not receiving it.
I think everyone who is cheated by Comcast by not delivering FS2 should band together and file a class action law suit against Comcast.
I'm going to check around and see if I can get some information from a lawyer.
I'm tired of trying to watch a UFC fight on FS1 and the program preceeding it runs late and they say "you can see the UFC Prelims starting now on FS2"
Well, I don't get FS2 so I am being cheated.
@denidedfueltv wrote:
I was thinking about this the other day.
As comcast customers we are paying for FS1 & FS2 but not getting FS2, though others around the country do get FS2. I think that is discrimination and we are paying for something and not receiving it.
I think everyone who is cheated by Comcast by not delivering FS2 should band together and file a class action law suit against Comcast.
I'm going to check around and see if I can get some information from a lawyer.
I'm tired of trying to watch a UFC fight on FS1 and the program preceeding it runs late and they say "you can see the UFC Prelims starting now on FS2"
Well, I don't get FS2 so I am being cheated.
Thanks for allowing me the opportunity to clarify.
The costs of any channel are spread across all of the customers that have that channel in their level of service.
If you don't have Fox Sports 2 in your channel lineup then of course you are not paying for it at all.
If you do have Fox Sports 2 in your channel lineup then it is already included in your monthly bundled service charges.
Cable TV is a broken out dated model. It has nothing to do with what customers want, especially in lower tier channels. Customers should have a choose 50 or choose 100 package, we pick and choose what we want. If channels fail, then so be it. Isn't that how our economy works? Recent studies show that most people only use about 17 channels. Our local system in the past months has added about a half dozen channels. I have searched these and other forums for discussions and request for these channels. Guess what? Little to none. Here we have pages and pages of posts and requests. And excuses of why we can't have it.
@SpeedBuggy wrote:Cable TV is a broken out dated model. It has nothing to do with what customers want, especially in lower tier channels. Cable should have a choose 50 or choose 100 package, we pick and choose what we want. ---------------- Here we have pages and pages of posts and requests. And excuses of why we can't have it.
SpeedBuggy
In "days of old" this was available to us. We would pay for the "Basic Service" & then pick the channels or packages that we had an interest in and paid accordingly. Those days are gone to never return!!!!! At least with land based Cable providers. I may stand corrected but I believe that the satelite providers still have these options available? I seem to recall visiting friends of ours in another state and I wanted to watch "the then Speed Vision" and they were able to turn on just that service, with a phone call , and I was able to watch it within 2 or 3 minutes of the call & when we left a phone call terminated the feed.
Just signed up for Comcast after being assured on the phone that Fox Soccer Plus was available in the sports package. Having just bought one of their prenier packages I find BEIN Sport yes, Fox Soccer Plus no. Why are they so backward on this? I should have gone with RCN, except I'm not confident of their service quality - esp internet. Ugh!