ACC Network

Can you please tell me if the ACC Network will be added to the Richmond, VA market?  Our household would very much like to have it available by August 22.  Thank you!

comcast has only two days to come to an agreement with ACC network and espn to add this channell to comcast. If it is not added i will switch to another provider. Please pass on to the appropriate people. 

As a college sports fan I find it unacceptable to pay the amount I do for TV and Internet and not have ACC Network at launch. I will be switching Wednesday night if Comcast has not reached an agreement. Ridiculous!

Why doesn't someone from Xfinity/Comcast keep us more up-to-date with the negotiations going on? We feel like mushrooms kept in the dark! I am a 20+ year subscriber with Comcast and would love to continue as a customer, but because am also a big-time fan of ACC athletics, I'm about a day or two away from cutting the cord with you and switching to DirecTV because they've already signed their contract to carry the ACCN leaving no doubt in my mind of my ability to watch the up-coming season of ACC sports as opposed to the big question mark Comcast dangles in front of our faces of whether or not you'll come to terms with the negotiations in time to carry it before the season starts. As I mentioned before, I won't be the only one switching providers. I don't think you guys have any idea of the magnetude of the result you pose to your revenue source if you don't agree to add the channel until it becomes too late. Once a customer drops your service and switches provider, it's next to impossible to get them back because of the hassle they would have to go through to switch back again. I'll let you know right now that once I switch, I'm gone for good. You can offer a bunch of credits and all the promotional deals in the world and I still wouldn't switch back! I would bet that at least 90% of others that switch would also not return because of the hassle involved and we would also feel that Xfinity/Comcast has stabbed us in the back to begin with after we've been longtime loyal customers.

BruceW, I read that response too. It basicly answers the question by passing the buck to the next guy and the next guy and so on and so on.  Just like you and Andrew, I too used to work for Comcast in South Florida (Miami to be exact) and one of the main reasons I quit there was because they would have the employees play "ring-around-the-rosie" with the customers and avoid their questions and issues too. I didn't feel that was an ethical way to do business, so I left.  But if that's the way Xfinity/Comcast still wants you to handle the customers, and you're ok with that, then have at it. You are obviously an employee and not taking a look at it from the customers point of view.

When will Xfinity pick up the ACC Network? I need to watch my Hokies. If Xfinity won't carry the ACC Network, I will need to cancel my service and find a new provider.

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@willie75 wrote: Why doesn't someone from Xfinity/Comcast keep us more up-to-date with the negotiations going on? ...

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I believe that the informaton in https://forums.xfinity.com/t5/Channels-and-Programming/ACC-Network/m-p/3252033#M103655 by employee @ComcastTeds in the thread mentioned above is the latest.

CCAndrew,  That just sounds like all the other generic answers I've read before on this forum. Does Xfinity make you take a class on how to respond to a customers question without actually answering the question?   

We need the ACC Sports Channel. I will be dropping your service if we do not get it. And I’m not alone. Thank you. Go Canes!!