DHall156's profile

New Poster

 • 

1 Message

Sunday, May 19th, 2019 6:00 PM

Closed

ACC Network

Will Comcast be getting the ACC Network before College Football Season Starts.  i'm not talking about ACC Extra.  

This conversation is no longer open for comments or replies and is no longer visible to community members.

New Poster

 • 

1 Message

6 years ago

Can you please tell me if the ACC Network will be added to the Richmond, VA market?  Our household would very much like to have it available by August 22.  Thank you!

New Poster

 • 

2 Messages

6 years ago

comcast has only two days to come to an agreement with ACC network and espn to add this channell to comcast. If it is not added i will switch to another provider. Please pass on to the appropriate people. 

New Poster

 • 

1 Message

6 years ago

If not offered soon. im going to direct tv.

New Poster

 • 

1 Message

6 years ago

As a college sports fan I find it unacceptable to pay the amount I do for TV and Internet and not have ACC Network at launch. I will be switching Wednesday night if Comcast has not reached an agreement. Ridiculous!

New Poster

 • 

2 Messages

6 years ago

Would like ACC Network added to our lineup! Have heard nothing from Comcast/Xfinity!

New Poster

 • 

2 Messages

6 years ago

South Florida subscriber requesting ACC Network. Plenty of ACC people down here! Still no word...only a few days left.

Contributor

 • 

14 Messages

6 years ago

I've read the other threads but they all appear to be locked. 48 hours till it goes live and still no word that I can find. Why can't we get it ? 

Frequent Visitor

 • 

19 Messages

6 years ago

Why doesn't someone from Xfinity/Comcast keep us more up-to-date with the negotiations going on? We feel like mushrooms kept in the dark! I am a 20+ year subscriber with Comcast and would love to continue as a customer, but because am also a big-time fan of ACC athletics, I'm about a day or two away from cutting the cord with you and switching to DirecTV because they've already signed their contract to carry the ACCN leaving no doubt in my mind of my ability to watch the up-coming season of ACC sports as opposed to the big question mark Comcast dangles in front of our faces of whether or not you'll come to terms with the negotiations in time to carry it before the season starts. As I mentioned before, I won't be the only one switching providers. I don't think you guys have any idea of the magnetude of the result you pose to your revenue source if you don't agree to add the channel until it becomes too late. Once a customer drops your service and switches provider, it's next to impossible to get them back because of the hassle they would have to go through to switch back again. I'll let you know right now that once I switch, I'm gone for good. You can offer a bunch of credits and all the promotional deals in the world and I still wouldn't switch back! I would bet that at least 90% of others that switch would also not return because of the hassle involved and we would also feel that Xfinity/Comcast has stabbed us in the back to begin with after we've been longtime loyal customers.

Gold Problem Solver

 • 

25.9K Messages

6 years ago

@willie75
In the history of negotiations, nobody has ever made a public comment until negotiations were final one way or the other. As a consumer, you’re going to have to make the choice that’s best for you. When there is news, follow the thread, it’ll be posted there
https://forums.xfinity.com/t5/Channels-and-Programming/ACC-Network/m-p/3224577#U3224577

Frequent Visitor

 • 

19 Messages

6 years ago

BruceW, I read that response too. It basicly answers the question by passing the buck to the next guy and the next guy and so on and so on.  Just like you and Andrew, I too used to work for Comcast in South Florida (Miami to be exact) and one of the main reasons I quit there was because they would have the employees play "ring-around-the-rosie" with the customers and avoid their questions and issues too. I didn't feel that was an ethical way to do business, so I left.  But if that's the way Xfinity/Comcast still wants you to handle the customers, and you're ok with that, then have at it. You are obviously an employee and not taking a look at it from the customers point of view.

New Poster

 • 

1 Message

6 years ago

When will Xfinity pick up the ACC Network? I need to watch my Hokies. If Xfinity won't carry the ACC Network, I will need to cancel my service and find a new provider.

Gold Problem Solver

 • 

26.5K Messages

6 years ago


@willie75 wrote: Why doesn't someone from Xfinity/Comcast keep us more up-to-date with the negotiations going on? ...

I believe that the informaton in https://forums.xfinity.com/t5/Channels-and-Programming/ACC-Network/m-p/3252033#M103655 by employee @ComcastTeds in the thread mentioned above is the latest.

Frequent Visitor

 • 

19 Messages

6 years ago

CCAndrew,  That just sounds like all the other generic answers I've read before on this forum. Does Xfinity make you take a class on how to respond to a customers question without actually answering the question?   

Gold Problem Solver

 • 

25.9K Messages

6 years ago

Thread closed. Good luck to you.

New Poster

 • 

2 Messages

6 years ago

We need the ACC Sports Channel. I will be dropping your service if we do not get it. And I’m not alone. Thank you. Go Canes!!

forum icon

New to the Community?

Start Here