9 Messages
Xfinitywifi hotspot connection ISSUE
Hello!
For the past year and a half, I’ve been connecting to the public “xfinitywifi” hotspot and have had no problems until about 2 weeks ago. All of a sudden, I could not connect to the network on my iPhone, iPad, or laptop. Since I live away from home, where my parents have Xfinity WiFi/internet, I log in to their Xfinity account in order to connect to the “xfinitywifi.”
I’ve noticed Xfinity has come out with a network program called NOW, which allows people to connect to xfinity hotspots without being an Xfinity customer. I thought that maybe Xfinity recently made a change, requiring all individuals trying to utilize the xfinity hotspot connections to purchase the NOW “plan.” So, I purchased that the other day to see if it would fix the problems I’ve been experiencing (only $10 so why not), but no such luck.
The problems I’ve been experiencing: It now takes forever for my device to connect to the“xfinitywifi” and when it finally does, it only stays connected for, at max, 10 minutes at a time and will randomly re-connect. When in the Apple settings app, under WiFi, it will show “xfinitywifi” as the selected network but then the WiFi icon does not show up in the top right corner to indicate that I am connected to the WiFi.
I'm not sure what to do now. Restarting my devices has not fixed the issue. And this does not occur with any other WiFi’s (at my parent’s home, coffee shop, school, etc.).
Any insight would be much appreciated!!!
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