TVAPP-00148

@user_0628br Welcome to the Xfinity Forum and thank you for posting your. We definitely want to ensure that you are able to properly enjoy the Xfinity Stream app and the content available to you!

We have identified the issue causing customers using Samsung Smart TVs to receive an error message that says "Sorry, something went wrong. Please try again" (TVAPP-00148). Typically, this error occurs when a video takes more than 30 seconds to playback. 

This is not an Xfinity issue; it's a third-party, firmware-related issue that is impacting a subset of Samsung 2021 TV models. We are working together with Samsung to resolve this issue. However, we currently do not have an estimated time of resolution or workaround available at this time, but I will continue to monitor this issue and provide any updates I have in this thread once available. 

While our teams work to resolve this issue for you, you should be able to stream content on other eligible devices. I recommend giving those a try to see if you can watch content from there in the meantime. 

In the meantime, we will be locking this thread from receiving new replies due to multiple recent Xfinity Forum Guideline violations. If you would like to continue sharing your feedback you can do so here. We appreciate you’re your understanding and thank you for being an Xfinity customer.