Upgrade for this experience.
Xfinity app is not working for me. I just moved my services to a new home. Every time I try to login it shows me an error message that says “to access xfinity, you’ll need to upgrade your service/equipment”. I have tried uninstalling the app and reinstalling: does not work. clicked upgrade now: takes me to a page where I choose my address, I chose it, then it took me to some page that says I don’t have access to… tried to sign out and sign in multiple times but does not work either.