Xi6 or XG1v4?
I have an Xfinity Arris cable TV box that is not 4K. My new TV is 4K. Through the Xfinity chat line I asked for a box that would let me watch 4K. I was sent an Xi6, which looks to be more for the Flex plan. I cannot see how the Xi6 box can replace, or even piggyback, on to my existing 1080p cable TV box. I can find nothing quickly on the Xfinity support website, or Youtube, that addresses this problem. I'm guessing I really should get the Xg1v4 cable box to replace my existing box, and not the Xi6. Unfortunately none of the 4K hardware is available in Comcast stores anymore.
I'd appreciate any advice or help. Thanks in advance.
P.S. is there any way to transfer the DVR recordings on my old box to a new box?