Ditto. It has glitched through the entire game so far, and other channels are fine. I’ve done a reset to no avail. Why does this only happen during sports?
All the major broadcast networks are affected in Seattle. I'm confident that the Chiefs will win, but wanted to see how it happens. Finally got a "sorry about the connection" message on screen from Xfinity, but no football.
Calling Xfinity Support is a wait time of 305 minutes... Just be honest with us, Comcast. Just tell us you are having difficulty. Don't tell me everything is fine and go dark on all your support channels
Agreed! All networks sound is dead and football freezes both picture and sound! Calling in leads to busy signal and chat does nothing. Xfinity should be ashamed
Notgettingmymai
Contributor
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32 Messages
2 years ago
Same but all channels. Did a refresh but didn’t help
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Smittyrj
Frequent Visitor
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12 Messages
2 years ago
Same here! Literally missing the whole game.
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user_ff6902
Visitor
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3 Messages
2 years ago
Not working for Apple TV. Great job xfinity
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pamm2
Contributor
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60 Messages
2 years ago
Ditto. It has glitched through the entire game so far, and other channels are fine. I’ve done a reset to no avail. Why does this only happen during sports?
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user_041641
Visitor
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2 Messages
2 years ago
Same here! It has been frozen pretty much the entire game!
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user_763050
Visitor
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8 Messages
2 years ago
Yes, same here in Chicago. I can't get ahold of support and it's saying there's no outage despite these widespread reports.
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user_48341e
Visitor
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4 Messages
2 years ago
All the major broadcast networks are affected in Seattle. I'm confident that the Chiefs will win, but wanted to see how it happens. Finally got a "sorry about the connection" message on screen from Xfinity, but no football.
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user_615e8a
Visitor
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2 Messages
2 years ago
You can watch it in Spanish on the Universal channel
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sm67340
Regular Visitor
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6 Messages
2 years ago
Calling Xfinity Support is a wait time of 305 minutes... Just be honest with us, Comcast. Just tell us you are having difficulty. Don't tell me everything is fine and go dark on all your support channels
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911colin
New Poster
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3 Messages
2 years ago
Agreed! All networks sound is dead and football freezes both picture and sound! Calling in leads to busy signal and chat does nothing. Xfinity should be ashamed
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questplayer
New Poster
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6 Messages
2 years ago
if you go to there web sight you can request a credit for your service for today. i did and got $5.65 off my next bill.
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banderson1962
Contributor
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23 Messages
2 years ago
The SD channels are available if anyone's desperate
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