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Visitor

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4 Messages

Monday, November 7th, 2022 1:53 AM

Closed

Xfinity glitching during football

Right now, the Sunday Night Football game is mostly frozen. Other channels fine.

This conversation has been merged. Please refer the main conversation:

Xfinity TV Issue - 11/6/2022

Contributor

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32 Messages

2 years ago

Same but all channels.  Did a refresh but didn’t help

Frequent Visitor

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12 Messages

2 years ago

Same here!  Literally missing the whole game.  

Visitor

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3 Messages

2 years ago

Not working for Apple TV. Great job xfinity 

Contributor

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60 Messages

2 years ago

Ditto. It has glitched through the entire game so far, and other channels are fine. I’ve done a reset to no avail. Why does this only happen during sports?

Visitor

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2 Messages

2 years ago

Same here! It has been frozen pretty much the entire game!

Visitor

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8 Messages

2 years ago

Yes, same here in Chicago. I can't get ahold of support and it's saying there's no outage despite these widespread reports. 

Visitor

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4 Messages

2 years ago

All the major broadcast networks are affected in Seattle. I'm confident that the Chiefs will win, but wanted to see how it happens. Finally got a "sorry about the connection" message on screen from Xfinity, but no football.

Visitor

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2 Messages

2 years ago

You can watch it in Spanish on the Universal channel

Contributor

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60 Messages

@user_615e8a​ Genius! Thank you!

Regular Visitor

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6 Messages

2 years ago

Calling Xfinity Support is a wait time of 305 minutes... Just be honest with us, Comcast. Just tell us you are having difficulty. Don't tell me everything is fine and go dark on all your support channels

New Poster

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3 Messages

2 years ago

Agreed! All networks sound is dead and football freezes both picture and sound! Calling in leads to busy signal and chat does nothing. Xfinity should be ashamed

New Poster

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6 Messages

2 years ago

if you go to there web sight you can request a credit for your service for today. i did and got $5.65 off my next bill.

Contributor

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23 Messages

2 years ago

The SD channels are available if anyone's desperate 

Visitor

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5 Messages

@banderson1962​ watching the game in SD this sucks.

Contributor

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23 Messages

@user_ac2779​ I'm just the messenger :)

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