Visitor
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2 Messages
Xfinity cable box - live TV Audio not synced with video
Broadcast TV audio is NOT synced with video. How do I get Broadcast TV audio synced with video???
This is not an issue when watching recorded shows.
This is not a TV issue.
HELP - this is annoying!
XfinitySean
Official Employee
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94 Messages
1 m ago
Hello @S.Ma1101, thank you for taking the time to reach out to us on the forums. I can certainly understand how this would be frustrating and annoying to not have the audio synced with the video, especially when trying to enjoy your favorite shows. This is not the experience we want you to have as a valued member of the Xfinity family. You have reached the right team to help!
Can you send us a private message with your first and last name and address so we can help?
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S.Ma1101
Visitor
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2 Messages
1 m ago
Susan [Edited: "Personal Information"]
Broadcast TV audio is NOT synced with video. How do I get XFINITY TV audio synced with video??? This only occurs with Xfinity. It does not occur with Roku, Apple TV, BluRay, or other devices
This is not a TV issue.
HELP - this is annoying!
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