Visitor
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2 Messages
Unscheduled DVR Schedules
A few days ago, my DVR started recording programs on its own. Looking at “Scheduled”, there are about half a dozen new shows scheduled to record. What a pain to delete the unscheduled Scheduled shows, and/or the actual recordings. Anyone else?
CCAnna
Problem Solver
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874 Messages
3 years ago
This is certainly a unique situation @user_c6ec55. I can’t imagine the headache this has caused you. I am not exactly certain what might have happened to start several new shows to start recording. I understand you mentioned they are showing up in the scheduled recordings on the cable box, is it possible someone could have set up the recording from the Stream App or a different box? This handy article will help you delete the series from recording future shows https://comca.st/3nXK2sr. Please keep us updated. If this continues to happen our team would be happy to investigate further.
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user_695596
Visitor
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2 Messages
3 years ago
This exact same thing has just started happening to us also. What gives? How can we resolve this without having to keep deleting these items?
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user_4ca30a
Visitor
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2 Messages
3 years ago
I have the same issue - twice in the past 10 days, I've noticed my box has the red light on, indicating it was recording. When I review Scheduled Recordings, I see a dozen or more instances of shows scheduled to record. No one else in my household scheduled these recordings.
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anith
Visitor
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1 Message
3 years ago
Same issue here as all the others...seems far from unique???
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cmarie413
Regular Visitor
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3 Messages
3 years ago
Just had my DVR installed today and it is scheduled to record a ton of shows that I didn't schedule. It looks like the DVR is automatically recording "suggestions" based on the series' I have favorited/scheduled to record. How do I turn that feature off? When I try to delete them from the schedule it says they are deleted but they are still showing up. Annoying!
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mike_Z
Contributor
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54 Messages
3 years ago
My new box and new to X1 account also had scheduled shows I did not schedule. over 31 of them. Must delete from Priority list 1 by 1 as I don't see a way when signed on a PC to xfinity.com.
I think that they do not really wipe the data used boxes before handing them out again. Just quick cleaning wipe on the case and shrink wrap.
Not at all a unique problem! Anyone with neighbors with a satellite DVR box report the same kinds of problems??
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haogiggles
Visitor
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1 Message
3 years ago
The same has been going on here and it even ended up deleting some of the programs I had saved. It was annoying because this happened with the new box we just got.
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dianjohn3
Contributor
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24 Messages
3 years ago
I had to cancel a series recording of "Station 19" that I did NOT schedule - I don't watch the show. Why was it scheduled?
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user_cc4373
Visitor
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1 Message
3 years ago
I'm now having the same issue. Survivor and MasterChef and other shows has been suddenly scheduled for recording. No one in my household scheduled these recordings and I don't watch any of these programs. And every time one of these unscheduled programs are mysteriously "scheduled" for recording, I lose a movie on my cloud DVR. I've already been through 3 DVR boxes, including the new DVR cloud box that was suppose to fix all my issues, 3 service repairmen who were clueless as to how to fix the issues. And lets not go into calling multiple times because I still can't gain access to the Paramount Plus App even after changing out 3 boxes.
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