ThomTrezza's profile

Frequent Visitor

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18 Messages

Tue, Jan 12, 2021 4:00 PM

TV Time using HDMI

I have a Samsung UHD TV.  Since 2015, it has been getting the correct time of day from the X1 DVR, over the HDMI cable.  

 

Since sometime last month, it has been giving the message "No Time Information" whenever I turn it on.  It could be first time in the morning, when the DVR wakes up too, or anytime during the day when I turn the TV on.

 

There are no other issues with the connection between the TV and the DVR.

 

Has anyone else noticed this nuisance issue?

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Accepted Solution

ThomTrezza

Frequent Visitor

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18 Messages

5 m ago

@Rustyben 

 

Thanks for pointing me in the right direction!  The TV had lost connection to my home network.  Once re-established, the Time issue was resolved.  I never would have thought of getting the time from the Internet.  I was sure that the time came from the DVR.  

Rustyben

Expert

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24K Messages

5 m ago


@ThomTrezza wrote:

I have a Samsung UHD TV.  Since 2015, it has been getting the correct time of day from the X1 DVR, over the HDMI cable.  

 

Since sometime last month, it has been giving the message "No Time Information" whenever I turn it on.  It could be first time in the morning, when the DVR wakes up too, or anytime during the day when I turn the TV on.

 

There are no other issues with the connection between the TV and the DVR.

 

Has anyone else noticed this nuisance issue?


the DVR does not give time signals to anything. Is the TV a smart TV? if so it may be able to use the internet (wireless) to get the time and now it is not working. consult your TV menu system to check for internet connection.

JulianR1

Regular Contributor

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99 Messages

5 m ago

As Rustyben has said, the box does not send time singals or any other signals to anything except for video and audio, and CEC Commands.

CEC means Consumer Electronic control.

“HDMI-CEC”, short for HDMI Consumer Electronics Control, is an HDMI feature many TVs and peripherals have. This feature makes your devices work better together, but is often disabled by default.

HDMI-CEC allows devices connected to your TV through HDMI ports to communicate back and forth with your TV. The devices can have some control over the TV, and the TV can have some control over the devices."

The TV would get its time if it is an smart tv via a network time server, such as https://time.gov/ or time.windows.com.   If it is a non smart tv, the time is set manually/automatically based on time zone and such. I would refer to your TV's Owners guide for assistance with this issue, as this is not an Xfinity Equipment issue.

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