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About ThomTrezza
since
05-12-2009
02-09-2021
ThomTrezza
Frequent Visitor
18
Posts
5
Kudos
2
Solutions
02-09-2021
03:30 PM
I said the same thing a while ago. I did downgrade to an XG1v3 to get the clock and the status lights.
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01-13-2021
01:11 PM
2 Kudos
@Rustyben Thanks for pointing me in the right direction! The TV had lost connection to my home network. Once re-established, the Time issue was resolved. I never would have thought of getting the time from the Internet. I was sure that the time came from the DVR.
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01-12-2021
07:17 PM
I have a Samsung UHD TV. Since 2015, it has been getting the correct time of day from the X1 DVR, over the HDMI cable. Since sometime last month, it has been giving the message "No Time Information" whenever I turn it on. It could be first time in the morning, when the DVR wakes up too, or anytime during the day when I turn the TV on. There are no other issues with the connection between the TV and the DVR. Has anyone else noticed this nuisance issue?
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12-11-2020
04:08 PM
I didn't know that Comcast had removal instructions! I have to remove it from another PC, so I'll look to see what Comcast has to say about it. But no matter what, I wouldn't want a Comcast tech making changes, manually, to any of my computers.
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12-11-2020
04:05 PM
I only ever had Norton Security Suite. I didn't know there was anything newer. If Comcast sent out a notice, I didn't see it.
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12-11-2020
10:31 AM
Since I posted this issue, I contacted Norton and I ran their uninstall utility, saying Remove Only. This still left many files and folders behind. I had to get a Norton tech online to manually remove all the stuff left behind.
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12-10-2020
07:03 PM
I uninstalled the Norton Security Suite using the uninstall option in the Windows 10 Control Panel. After completion and required re-boot, I found that it left a Norton Security Suite folder, with programs and subfolders, behind. I cannot delete that folder because it says it requires admin privledges. My account is an admin account, but it still won't delete the folder. Does anyone know how to remove this last remnant of Norton?
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06-02-2020
06:42 PM
Hi @ThomTrezza, thank you for reaching out to us on Xfinity Forum. We filed a ticket for this issue and we hope to fix it in an upcoming release. In the meantime, please retry recording cancellation for a few times until your request goes through.
This has been going on for months. It is not a recent experience. This is just the first time that I took the time to write about it.
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06-02-2020
02:02 PM
Murdoch Mysteries is available, for a fee, on ACORN. It is also available for free on several of my free TV channels.
When searching for available episodes, the DVR shows the ones on ACORN, and only some of them that are available for free. The DVR does this for other programs also, but this is the best example that I can reference.
I am using an XG1V3 running the updates from 5/12/20.
Anyone else with this issue or with a work-around?
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06-02-2020
01:51 PM
I've noticed that even though I have cancelled a scheduled recording via the X1, the Stream app still shows that the recording is scheduled.
Is there a fix or work-around for this?
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04-23-2020
01:33 PM
3 Kudos
When I renewed my contract a few months ago, I could no longer access WGN America or WE TV. I signed up for Premium TV, and these channels are listed. However when I contacted Comcast, I was told that they are no longer available for new subscribers. I wasn't new, simply renewing. There was no reason given as to why they still show up as available with Premium TV.
Today, 4/23/20, while reviewing posts in this thread, I found that both of these channels are available to me again!
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