Visitor

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1 Message

Wednesday, August 20th, 2025

Talk to live person

Talk to live person after cable is out, won’t reboot, and have been hung on by automated service multiple tomes

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Official Employee

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2.5K Messages

9 days ago

@user_kntwhe thank you so much for stopping in for help with your cable being out. If you are still having issues, I would start by checking your Xfinity app to see if we have any posted alerts for known issues in the area. If not, the Xfinity assistant is a great place to start troubleshooting and will even help get an appointment set up for you if needed. Are you still running into issues with your services?

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