Visitor
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2 Messages
Smart resume not working
Yesterday my smart resume stopped working correctly. Not syncing. Turning off and on not helpful. Please fix!
Visitor
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2 Messages
Yesterday my smart resume stopped working correctly. Not syncing. Turning off and on not helpful. Please fix!
Tek
Problem Solver
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919 Messages
2 years ago
Known issue and impacting everyone. Best solution is to use it. Then program the 30 second skip button to your remote and hit once to skip to the show once the smart Resume ends.
I have been testing and it seems the Xfinity Clock is 30 Second off.
To set up the 30-second skip feature on your Xfinity X1 box, press Exit thrice on the remote. Then press 0030 to set the skip time.
(edited)
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user_46f46a
Visitor
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2 Messages
2 years ago
I don’t think I have this feature. I’m supposed to have Xfinity X1.
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jdawg90
Contributor
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37 Messages
2 years ago
On shows without smart resume the advertisement blocks (different color on the meter when you fast forward) are all messed up too. Along with some shows not logging watched or saving your watched progress so you can resume halfway into a show later. Basically, Xfinity is needing some serious fixing right now.
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user_a41ad7
Visitor
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3 Messages
2 years ago
I live in layton, Utah and yes I have the same problem. I have had the same issue for several weeks now. The entire program "template" (the time scale when you press pause/play etc.) including the start time, stop time, and commercials are off by about 40 seconds. All events have been slid 40 seconds to the left (early). In the current situation, programs start recording 40 seconds early and end 40 seconds early (so you miss the last scene unless you set to record an extra few minutes). The commercials as indicated by the yellow bars are off by 40 seconds as well. If you notice when a commercial break begins, we are already a short distance into the yellow bar. So of course, the commercial break continues into the blue bar of the time scale (because it started early). So the entire show is off from the template by 40 seconds. seconds early? I have tried restart, refresh, replaced the box and modem, rep;laced all my HDMI cables with high speed 8K to no avail. Hopefully Xfinity will come up with a solution.
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