Ridiculously bad picture quality
I'm was watching the Patriots/Chiefs game and the picture quality is so bad I had to watch it on another service. The picture is pixelated, washed out, not sharp at all. It honestly looks like a picture from 15 years ago. Close up shots look better but nowhere near HD. I have the X1 4k device, I foget what they call it.
I watched the other game on Fox earlier and it was reasonable, no where near what I expect but reasonable. This is the second week in a row that the picture quality on CBS has been completely unacceptable.
I'm coming from DirecTV and have found Xfinity to be very, very disappointing. The DVR is unreliable (records sometimes other times just doesn't), the streaming app is horrible and most importantly the overall picture quality is terrible. I know it's not the HDMI cables, or my TV as Amazon 4k and netflix 4k look amazing. BluRays look awesome as well using the same HDMI cable. I search the net and see all kinds of complaints about picture quality.
Any ideas on how to get comcast to fix this?