U

Visitor

 • 

1 Message

Sun, Jul 18, 2021 8:46 PM

Peacock won't load on my main box

Peacock won't load at all on my main X1 box, but it opens fine on the 2 extra TV boxes, so I am really baffled. I've done all the usual, unplug, restart, reset, and it just won't work on the main X1 box.

Responses

ki1o

Contributor

 • 

57 Messages

2 m ago

What is the model number of your main box? A lot of people were having problems with the app using the XG2v2-P https://forums.xfinity.com/conversations/x1/peacock-app/60bafa9eae2a02023052d4e6 

Official Employee

 • 

214 Messages

2 m ago

Hi, @user_c3394e. The Peacock X1 loading issue is known and our teams are working on a fix. There is no ETA, but I would be happy to keep an eye on it and follow up with you.

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