Paramount plus

Hello there @user_vtjaot thank you so much for using our Forums to contact our Xfinity Support Team. You came to the right place for help, and we are happy to look into this for you to have you take advantage of that offer. Can you send us a DM for us to take a deeper look into this? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

I selected the pencil and was totally useless 

Hi, Xfinity here! Please provide feedback on your most recent experience with Xfinity.

Thinking about your phone call with us, how likely are you to recommend Xfinity to friends & family? Reply from 0 Not at all Likely to 10 Extremely Likely.

Msg&DataRatesApply. STOP to end survey msgs.

We'd love to know more! Can you tell us a little bit about why you answered 5 as your likelihood to recommend Xfinity? To skip enter 1.

I tried to set up two-factor following the instructions did not work. I tried to post an email using the instructions did not work. I tried to setup Paramount + based on email I received the instructions did not work. "As a reminder, you currently have access to Peacock Premium at no extra cost, and we’re happy to share that we recently made some enhancements to our activation experience."

Did we resolve your issue?  Reply with Yes or No. No

Thanks for your feedback! If you have any other questions about your services, just ask them here and I'll get you the answers you need.