I am stuck on one channel. I can’t activate my xfinity remote. It doesn’t respond

Hey there, thanks for reaching out through Xfinity Forums regarding the issue with your box. We definitely want to ensure you are able to use your box to watch all of your favorite channels, especially on the weekend. This is my favorite time to watch! Have you tried any troubleshooting already? Are there any lights on your remote? Here is a link with the steps on how to pair your remote, https://www.xfinity.com/support/articles/programming-your-xfinity-remote.