rsdb97's profile

Contributor

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18 Messages

10/12/2026 10:56 PM

espn not synching

Just ESPN (850/1206), audio is a good 10 seconds ahead of video, on all TVs in the house. Anyone else experiencing this? 

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Regular Visitor

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8 Messages

8 days ago

Yes same here.  Been a problem all day.

Contributor

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68 Messages

7 days ago

Yes, was logging on here to ask the same thing.  Did 2 system refreshes, unplugged cable box for a good 30 minutes, tested TV speakers vs sound bar, etc...

Contributor

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18 Messages

@Cammby​ It must be a problem between ESPN and Xfinity and given the number of people who must be impacted, I am hoping that eventually Xfinity will notice (or someone will tough it out with their customer service, to bring it to their attention). Until it's fixed I guess I'll just stream it.

Official Employee

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2.9K Messages

Hello rsdb97 thanks so much for reaching out here via our Xfinity Forums! Did this issue only occur during the live broadcast of the game, or is this issue constant on ESPN(850/1206)?

 

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New Poster

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9 Messages

@XfinityAlfonso​ This is an issue for me, also. It has been out of sync for at least two full days. It’s only occurring on ESPN regular programming (my channel 850) I chatted with a rep last night who simply told me to reboot, which I’d already done. This issue appears to be between Xfinity and ESPN. The audio and video are about ten seconds apart. 

Visitor

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3 Messages

@XfinityAlfonso​ Spent 1-1/2 hours on a chat doing all the things I had already done. Customer service refused (“I can’t “) to forward to tech as a problem between Xfinity and ESPN. No resolution. Going on 3 days now. 

(edited)

Contributor

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18 Messages

@XfinityAlfonso​ Thanks for your reply.  It is fixed, at least for me, for me since yesterday morning, but others can chime in. It impacted all programming, including ads, not just live games.  

Visitor

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1 Message

7 days ago

I too am experiencing this problem.

New Poster

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9 Messages

7 days ago

This has been an issue for well over 24 hours. It’s ridiculous. 

Visitor

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1 Message

6 days ago

Yes, very frustrating. Delayed on both box and streaming 

Official Employee

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2.5K Messages

Hey @user_zzzad7 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding ESPN. Are you still seeing an issue with audio? We do see others have mentioned it has been fixed. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Visitor

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1 Message

This issue is not fixed. Audio and video still about 10 seconds apart, only  on ESPN. 

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