Visitor
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1 Message
DVR recording audio drops in and out on TV Box
DVR recording audio drops in and out on TV Box. My cable box updates and restarts daily. We do not experience audio issues while watching live shows or on demand shows. Audio only drops in and out while watching DVR recordings. I downloaded Xfinity streaming APP to my cell phone, watched same recording and experienced zero audio issues. Please advise as this has become beyond frustrating.
XfinityJeniece
Official Employee
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4.5K Messages
10 days ago
Hey there, @user_k1sfod, thanks for reaching out through Xfinity Forums regarding your DVR concerns. I can understand how frustrating this would be, especially since it’s isolated to DVR playback on the TV Box. Since the same recordings play correctly in the Xfinity Stream app, have you noticed whether the audio issue happens on every DVR recording or only certain recordings/channels?
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mhoefgen
Visitor
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6 Messages
9 days ago
I have the same problem with recordings of some TV shows during playback on a Flex Streaming box.
10
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imjustdave
Visitor
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2 Messages
6 days ago
I have the same issue no idea if online to good or not but this is becoming annoying
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bruceh1
New Poster
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4 Messages
6 days ago
I'm experiencing audio and picture problems on my DVR recorded playbacks. Frozen screens, voice distortions and skipped scenes.
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user_m7jru3
Visitor
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1 Message
52 minutes ago
I have the same issue- the audio during recordings (from all different stations) cuts in and out continuously. All the same problems and trouble shooting as everyone below. There are no solutions presented in all the comments below.
hey xfinity, how do we fix this?
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