Discovery plus issues when does Xfinity FINALLY fix???

I see everyone been having the same issues with discovery plus and Xfinity for months? So my question is I notice the same reply from the reps are please send a private message? Why? It’s still NOT being fixed because if it was I wouldn’t see the same issue. Now I’m having the same issue. Stuck on the logo screen. I reached out to discovery and they said it’s a Xfinity issue. The rest of my streaming apps work fine and the discovery app on my other devices work fine except with you guys. So what’s the deal?!