Connecting Bluetooth Speaker to TV Box

@XfinityJorge  As I indicated, I do not get a Bluetooth Devices option as listed in step 2.  I don't see any mention of Xi5, Xi6 or XG1v4 on the box. Does that mean my box doesn't support bluetooth? If not, how do I get one that does?

We appreciate that information and want to thank you for taking the time to look further into this, @jchiil13. The ax013anm is our XG1v3 device and does not support Bluetooth at this time. You can look into swapping to the Xi5, Xi6 or XG1v4 X1 cable boxes with your current one by reaching out to our Care teams and having them place the shipment order or checking with your local Service Centers and they can help as long as they have some in stock. The quickest way is the Service Centers as you can usually walk in and call beforehand. 

We can create the shipment order for you as well. To get started, please use the chat icon in the upper right to enter Direct Messaging. From there, go ahead and compose a new message to "Xfinity Support" and send us a message with your name and address. 

To send a direct message [private message]:

• Click "Sign In" if necessary
• Click the "Direct Message" icon

or https://comca.st/3fIxeRL

• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
• - An "Xfinity Support" graphic replaces the "To:" line.
• Type your message in the text area near the bottom of the window
• Press Enter to send it