Visitor
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1 Message
Cannot record
Have made 5 phonecalls, 2 people to the house. Suddenly cannot record any shows which I previously did weekly on the xfinity app.
They said I need Xumo box, got that. They said I have the package to re ord and use DVR CLOUD.
HELP!
Mopar57
Contributor
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26 Messages
2 hours ago
Take a look at the post I created. No one from xfinity customer support will be able to help you. I have escalated this issue to local xfinity management in my area. I have done extensive troubleshooting, this is clearly a server/cloud issue on xfinity part that they must be somehow unaware of. You will talk yourself in circles with their tech support. Hopefully my email to management goes somewhere. Otherwise I am canceling
https://forums.xfinity.com/conversations/xfinity-stream-website/nowtv-cloud-dvr-issues/6a975e1f0436a8202c993c9d
(edited)
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