Visitor
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5 Messages
3rd party app sign in paramount plus
Can not sign on to Paramount Plus any more. Just circles and goes back to sign in button. Returned old box today and got new one and still the same problem! I am paying for this app that we watch all the time and now I can’t log in! It works on my phone and tv with Roku just not the 4 tv’s with cable. Netflix and Hulu work just not Paramount Plus. Not sure if it was an update that did this because it was working Saturday night and Sunday morning stopped working! Please help! Very frustrated!!!
XfinityDemitrius
Official Employee
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1.8K Messages
19 days ago
Hey @llom14, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Paramount+ App on X1. I would be more than happy to offer my assistance looking into this further for you.
I tested my personal subscription and equipment and do not encounter any issues. I have also looked to see if there are any known issues, and unable to find any. Do you have an active Paramount+ subscription through Paramount+ or do you only subscribe to 'Paramount+ with Showtime' (Formerly known as Showtime) through Xfinity?
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