lost all of emails through comcas.net Keep getting notfication to change email. Have chnged my email password at comcast but hasn't helped. Is there a master password that I don't know about?
Hi there, @user_5jri61. You mentioned you get a notification to change your email, then also that you changed your email password. I'm not clear on this issue. Could you elaborate on if you were prompted to change your email or to change your password for your email? Also, can you tell us how you normally access your email? Thanks.
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@BruceW i would like to talk to someone about making billing arrangements. Not sure why I was put into this type of form. This is not what I want. I would like my original. Comcast, connection.
@user_ra0tqx I would be more than happy to review your account to see the status of your billing arrangement. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityRaul
Official Employee
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2.8K Messages
5 months ago
@anntwin I appreciate you giving us the opportunity to help update your password. Just to confirm, is this for your wifi or your online profile?
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BruceW
Gold Problem Solver
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27.4K Messages
5 months ago
If you are asking about your Wifi network name and password (aka "Network Key"):
If you are asking about the password you use in email clients and to log in to the Xfinity app, webmail, and other web pages:
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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