We are excited to be celebrating 20 years as an active support community. In the last 20 years, our forum users have provided some amazing ideas that have helped to shape our Xfinity products and services. During our 20th Anniversary celebration, we want to award you for those ideas with our “

​​​​​​​​​​Finding what to watch just got freer with Xfinity’s “Free this Week” experience — another way Xfinity gives our customers more to love in entertainment.​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​ ​​​​​​​​​​Check back every Monday this year to explore highlighted movies, shows,

Starting today, Comcast is offering NOW TV a new streaming offering that includes 40+ live channels from A+E Networks, AMC, Hallmark and Warner Bros. Discovery, plus 20+ integrated FAST channels from NBC, Sky and Xumo Play, and a subscription to Peacock Premium at no additional cost.   Watch NO

This month marks a huge milestone in the history of the Xfinity Forum - our 20th anniversary as an active support community! It all began way back on June 26th 2003, and over the last 2 decades, we have seen tremendous growth, a wealth of information shared throughout the community, and lots of chan

Available now, Xfinity is giving all its customers more entertainment to enjoy in the Xfinity Stream app with the addition of 20+ free ad-supported streaming TV (FAST) channels from Xumo Play, NBC and Sky. These channels are available to any Xfinity customer, regardless of whether they subscribe to

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCE OF WINNING. OPEN ONLY TO LEGAL RESIDENTS OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA WHO ARE 18 YEARS OF AGE OR OLDER AS OF DATE OF ENTRY. VOID WHERE PROHIBITED. By entering the Xfinity Forum 20th Anniv

​ ​ ​Comcast is focused on creating the best entertainment experiences across platforms and continuing to give Xfinity TV customers more choice in how, when and where they access their content. ​ ​ ​ ​ ​ ​ ​ ​If you subscribe to Xfinity TV, you can live stream your entire channel lineups and Xf

Our employees are dedicated to providing you with the best experience possible.  If you’d like to share a compliment about an employee, product, or customer experience, we welcome you to do so here in this forum board. By posting your compliment here, we can ensure it gets passed along to

​Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi – our WiFi management platform – and usage of a home-based Xfinity WiFi hotspot.Before making the decision to use your own equipment, find out what the Xfinity Wi

Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience.General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home

​Sometimes it can be hard to remember your WiFi network name (aka SSID) and password, so we made it easy to see and change them from a few places. Here’s how.Before you begin, remember that: These instructions are for leased Xfinity Gateways only. If you’re using an approved, non-Xfini

​ ​ ​Question:​ ​ ​ ​How to clear your Internet browser history?​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Solution:​ ​ ​ ​ ​ ​***Created by our ​​ Community Experts​​***​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Firefox:​ ​ ​ ​ ​ ​Click ‘History’ from browser menu​ ​ ​ ​Click ‘Clear Recent Histor

​​​​With your Xfinity account, you can manage your payments, customize your WiFi network name and password, troubleshoot your devices and get personalized help whenever you need it.​​​​​​​​To sign in, use your Xfinity ID (email, mobile, username) on the Xfinity app or in ​​​​​​​​your account​​​​​​​​

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​ ​​How do I turn on/off closed captioning?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer​ ​ ​ ​ ​ ​Which TV Boxes Support Closed Captioning?​ ​ ​ ​ ​ ​Below is a list of TV Boxes that have the option to enable or disable Closed Captioning via Settings in the Xfinity On-S

​ Xfinity is your home for the most live sports, giving you access to the sports you love when and where you want. As an Xfinity TV customer, you can enjoy more sports your way – live in HD on your TV, streaming online and even through Xfinity On Demand It's important to remember, however, th

​ ​ ​Question:​ ​ ​ ​ ​ ​ ​ ​I need to put my account on a hold as I will be away for an extended period of time. How do I know if I am eligible for a hold? If I am eligible, how do I set it up?​ ​ ​ ​ ​ ​ ​ ​ ​ ​Answer:​ ​ ​ ​ ​ ​ ​ ​Xfinity makes it easy to put your services on hold​ ​ ​

​ ​ ​Question​ ​ ​ ​ Overview Comcast is committed to creating the sustainable devices of tomorrow. In 2013, we joined with other leading, multichannel video programming distributors to launch a historic TV Box energy conservation agreement. As part of our commitment to sustainability, we provide r

​ ​ ​ ​ ​***Created by our ​​ Community Experts​​***​​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​Don't panic! A crazed Comcast technician hasn't lost his/her marbles. The line is known as a​​ ​​drop. ​​Temporary​​ ​​drops are typically orange. Tech

​ ​ ​Question​ ​ ​ ​ ​ ​ ​ ​ Each Xfinity X1 TV Box has visible, forward-facing lights that behave differently depending on the status of the device. Note: Only RNG150 and XG1 TV Boxes have LED displays. Other X1 TV Box models (Xi3, Xi4, XiD and XG2) only have one power light. RNG150 and

What You'll Need Xfinity Home The Home Station or touchscreen with a frozen screen Phillips-head screwdriver Reset Xfinity Home Station Carefully place the Xfinity Home Station face down and remove the stand by gently pulling it up. Remove the battery cover by gently pulling towards the bottom