Tcalg's profile

Gold Problem Solver

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266 Messages

Friday, August 2nd, 2024 2:24 AM

The Daily Show 7/31/2024 is NOT available on demand

Comedy Central's The Daily Show episode from 7/31/2024 is not available on Xfinity On Demand.  The menu says it's only available on Paramount Plus.  This seems to be related to a problem with the channel guide data that incorrectly labeled the episode as a rerun, causing it to not be recorded on DVRs.  This is not just a problem affecting Comcast; users of other TV providers have reported the same thing.

Please contact Paramount and tell them to fix this.

Official Employee

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2.4K Messages

3 months ago

Hey there, Tcalg thanks for reaching out through Xfinity Forums regarding your On Demand content. I definitely understand wanting to watch your favorite shows through On Demand as that is my favorite way to watch as well. Have you tried doing a restart on your box to see if that helps with getting the content available?

 

Gold Problem Solver

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266 Messages

3 months ago

I want to update this because it appears there is some kind of ongoing problem with program guide data listings for The Daily Show.  This is the third week that at least one episode has been marked as a rerun when it is, in fact, a new episode.  My DVR will not automatically record tonight's (August 12) episode even though it's actually new.  This is not just an Xfinity problem; all the guide services are making this error.

This is a problem.  Please work with the relevant networks and program data providers to resolve this issue.

Visitor

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2 Messages

Not only will it not record the episode, but you can't watch it today on On Demand.

 

Official Employee

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1.5K Messages

@user_f22a98 when it comes to options for recording or viewing OnDemand the network has the control over what is allowed. We provide the service while they give the content. Hope this helps clear things up. 

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