anataxi's profile

New Poster

 • 

3 Messages

Tuesday, June 16th, 2020

Closed

Missing episodes

Renovation island which is a new series only three episodes exist but unfortunately episode 2 is missing so you can only watch episode 1 miss the entire second episode and watch episode 3 this always happens with xfinity and I pay $330 a month for what going to cancel soon

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

New Poster

 • 

2 Messages

5 years ago

I've noticed this problem as well but I actually think the tv guide is labeled incorrectly because based on the HGTV episode guide the episode order is

  • Season 1, Episode 1. Paradise Found
  • Season 1, Episode 2. The Deep End
  • Season 1, Episode 3. When It Rains, It Pours
  • Season 1, Episode 4. Power Struggle. 
  • Season 1, Episode 5. Out of Gas
  • Season 1, Episode 6. Bottoms Up
  • Season 1, Episode 7. This Build is a Beach
  • Season 1, Episode 8. Set in Stone

However, in the Xfinity Stream list, it has "The Deep End" labeled as Episode 3 and "When it rains, it pours" as Episode 6. And the episode that is coming on tonight(6/28/2020) "Power Struggle" is labeled as Episode 8. It's quite strange. I'm not sure what's going on but I watched the episodes in the HGTV episode order and all the episodes match up. 

Official Employee

 • 

57 Messages

5 years ago

Thanks for bringing this up to our attention! We will work with our metadata provider to ensure the sequencing is correct.

 

@anataxi as @kgordon258 mentioned, even though the episode sequencing is not proper at the moment, the episodes are indeed sequential from 1-4 as they appear on screen. We will remediate the sequencing shortly. We apologize for this inconvenience.

 
 
 

New Poster

 • 

1 Message

5 years ago

The last episode (episode 6) of "No One Saw a Thing", an AMC+ (aka Sundance TV)  mini-series is missing. 

 

I did a system refresh, but that did nothing. The series info says there are only 5 episodes, but there are definitely six - https://en.wikipedia.org/wiki/No_One_Saw_a_Thing#Episodes

 

Can someone from Comcast look into it?

Visitor

 • 

1 Message

4 years ago

Renovation Inc. Season 2 episode 2 is actually season 2 episode 1 on demand. They’re in the wrong order. 

Contributor

 • 

387 Messages

At least you figured it out.

forum icon

New to the Community?

Start Here