Message that OnDemand and SVOD packages will not be available as soon as May 31st for Legacy Equipment.
We currently have the older legacy cable boxes. We are receiving a msg via email and when trying to go to OnDemand that OnDemand and SVOD packages will no longer be available for us to use as soon as May 31st. We are being instructed to update our equipment to X1 boxes. From what I am seeing on the forums, everyone with legacy equipment is seeing this. We do not have Xfinity for our internet provider, we have AT&T for our phones and internet. Will the new X1 boxes work with a competitor internet provider? We really don't want to lose OnDemand service, so we don't seem to have any choice but to order new X1 boxes. Does anyone know definitively if the X1 boxes will work without having Xfinity for your internet provider? Do I have to request a "special" type of X1 box that has better compatibility? I went to my local Xfinity store and they really couldn't answer the compatibility question. They said just order the new stuff and see what happens. Help !!